The Dawn Hill Home for Rehab and Healthcare
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 246 Google reviews
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What this means for your family
Dawn Hill is highly regarded for its clean environment and effective physical therapy, making it a strong candidate for short-term rehab. However, families should be aware of the recurring reports regarding weekend staffing shortages and inconsistent communication. We strongly recommend scheduling a tour specifically on a weekend to observe staffing levels and asking management how they ensure continuity of care when agency staff are utilized.
Google Reviews
Google Reviews
246 reviews on Google“The Dawn Hill Home for Rehab and Healthcare receives high praise for its cleanliness, friendly staff, and effective physical therapy programs. However, a significant subset of reviewers reports serious concerns regarding understaffing, particularly on weekends, and inconsistent quality of care, including issues with medication management and patient hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Compassionate and friendly nursing staff
- Effective physical therapy and rehabilitation programs
- Spacious, comfortable rooms
Concerns
- Chronic understaffing, especially on weekends (mentioned by 5 reviewers)
- Poor medication management and failure to follow doctor's orders (mentioned by 3 reviewers)
- Inconsistent hygiene care and pressure ulcer development (mentioned by 3 reviewers)
- Poor food quality and cold meals (mentioned by 3 reviewers)
- Lack of communication between staff and family members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 208 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the rooms are; could you show us a typical resident room and explain how the cleaning schedule is managed?
- 2Since physical therapy is a strength here, could you walk us through how the rehab program coordinates with the nursing staff to ensure progress is being made?
- 3How does the nursing team ensure that all doctor's orders and medication schedules are followed accurately, especially during shift changes or on the weekends?
- 4What steps does the facility take to ensure consistent hygiene care and skin integrity monitoring for residents throughout the day?
- 5How do you keep family members updated on a loved one's health status and daily well-being to ensure we are always in the loop?
- 6Could you tell us a bit about the dining experience, specifically how the team ensures meals are served at the right temperature and meet nutritional needs?
Personalized based on this facility's data
Key Review Excerpts
“My aunt has been there for several years. They have taken great care of her. They communication with me has always been great. Between the nursing staff and the social worker, everyone I have ever spoken to has been kind and informative.”
“My partner of 8 years has been at Dawn Hill for almost three months now rehabbing his foot post surgery. He has continually not received the care needed and the orders sent from the doctor have not been followed.”
“My mom has been at Dawn Hill for 2 years and it has been a very positive experience. Regular weekday staff is compassionate and competent. Unfortunately, on weekends it seems as if they depend on temporary staff and we have been disappointed in my mom’s care on the weekend at times.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed 17 complaints triggering federal inspections, revealing recurring problems with medication management, care planning, and medical records that persist across multiple surveys from 2023 through 2025. The facility shows a concerning pattern of repeat violations in core care areas including medication errors and quality standards, though all deficiencies have reported correction dates.
Mar 24, 2026Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Feb 5, 2026Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Jun 5, 2025Complaint1
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Mar 13, 2025Complaint3
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 28, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Dec 19, 2024Routine7
Smoke Deficiencies
Install an approved automatic sprinkler system.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Federal Penalties
Fine
Oct 15, 2024
$12,387
Fine
Dec 27, 2023
$21,378
Payment Denial
Dec 27, 2023
3-day denial
Ownership & Operations
Who Operates This Facility
The Dawn Hill Home for Rehab and Healthcare
for profit
Chain Affiliation
Green Tree Healthcare Management
4 facilities nationwide
Chain avg rating: 2.4/5 · Rank 2 of 5
Ownership & Management
Owners
Rhode Island Healthcare Holdco 2 LLC
Owner · Organization
Dasay 2019 Trust
Owner (parent company) · Organization
Gamta 2020 Trust
Owner (parent company) · Organization
Gri Snf Investors LLC
Owner (parent company) · Organization
Mri Snf Investors LLC
Owner (parent company) · Organization
Stern, Aharon
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
246 reviews from families & visitors
Official Website
Visit dawnhillhc.com
Medicare data downloads
Original nursing home datasets
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