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Assisted Living

The Cottages at Marysville

Limited public data on The Cottages at Marysville. Call, tour, and ask to meet current residents' families — your own impression matters most.

1216 Grove Street, Marysville, WA 9827050 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.6/5

based on 28 Google reviews

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The Cottages at Marysville Assisted Living in Marysville, WA — Street View
Street View

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What this means for your family

While many families report a warm and caring environment, the recurring reports of medical neglect and understaffing are significant red flags. If you are considering this facility, you must ask for specific details regarding nurse-to-resident ratios on weekends and night shifts, and request a clear policy on how they communicate medical incidents to family members.

Google Reviews

Google Reviews

28 reviews on Google
The Cottages at Marysville receives highly polarized feedback, with many long-term families praising the compassionate, attentive staff and clean environment. However, there are serious, recurring allegations regarding management transparency, inadequate staffing levels, and failures in medical oversight that have led to hospitalizations and safety concerns.

Quality Themes

Tap a score for details
Food8.0Staff6.0Clean8.0Activities7.0Meds2.0Memory6.0Comms4.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Clean and well-maintained facility
  • Strong communication with many families
  • Engaging activities and live music

Concerns

  • Understaffing leading to neglect or lack of stimulation (mentioned by 2 reviewers)
  • Poor management transparency during health crises (specifically COVID-19) (mentioned by 3 reviewers)
  • Inadequate medical oversight and failure to report injuries (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(2)'18(2)'20(3)'24(2)'26(5)

Distribution · 30 analyzed

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How They Respond to Reviews

46%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the live music and activities here; could you tell us more about how you keep residents engaged throughout the week?
  • 2How does the care team ensure that every resident's specific medication schedule is followed accurately and documented?
  • 3What is your process for communicating important health updates or facility changes to families to ensure we are always in the loop?
  • 4In the event of a medical emergency or an unexpected injury, what are the specific steps the staff takes to provide care and notify the family?
  • 5With a cozy community of 50 residents, how do you ensure the staff is able to provide attentive, one-on-one care to everyone during busier times of the day?
  • 6How does the management team approach transparency and communication with families when navigating unexpected health crises or facility-wide updates?

Personalized based on this facility's data


Key Review Excerpts

Anytime there was the slightest problem or concern I would always receive a phone call and as someone who visited several times a week, I NEVER saw anything that would make me question the care which was being given.

Long-term resident's family · 2018★★★★★

My great grandma has been here for 2 years. I think her NA is very sweet but she is alone taking care of AT LEAST 8 residents... This place is understaffed and do to that problem it also makes it so that the activities aren’t being done.

Great-grandchild of resident · 2025★★☆☆☆

After four days of living at the Cottages my mom is in the hospital with a broken clavicle, a handprint on her left arm, short of breath, unable to walk, severely dehydrated, and a blood sugar of more than 800.

Resident's family member · 2024☆☆☆☆
Source: 28 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

11total
27deficiencies
Jul 22, 2025Fire

The document shows a 'Disapproved' status for the inspection conducted on 07/22/2025. A separate document provided indicates an 'Approved' status for an inspection on 08/27/2025 where all previous violations were corrected.

ListingIFC 603.5.1

Non-fused power adapter in kitchen freezer.

Extension CordsIFC 603.6

Extension cord in place of permanent wiring in main office.

Grease AccumulationIFC 606.3.3.2

Grease trap on flat top appliance was clogged with debris.

Appliance Connection to Building PipingIFC 606.4

Kitchen gas appliances on wheels not tethered to wall.

Door OperationIFC 705.2.4

Fire rated cross corridor doors near C-1 and B-08 did not close and latch from fully open position.

Unobstructed and UnobscuredIFC 906.6

Fire extinguisher in administration hallway blocked by boxes.

Extinguishers Weighing 40 Pounds or LessIFC 906.9.1

Fire extinguisher in administration hallway mounted with handle installed more than 5 ft.

Inspection and MaintenanceIFC 705.2

Fire rated doors A-01 and A-06 propped open with door wedges.

Inspection, Testing and MaintenanceIFC 907.8

Facility unable to provide documentation for annual fire alarm inspection and testing.

Jul 22, 2025Fire

Inspection conducted 06/18/2025 resulted in disapproval due to electronic locking system failures. A follow-up inspection on 07/22/2025 confirmed that all previously noted violations were corrected.

Lock and LatchesIFC 1010.2.4Corrected Jul 22, 2025

Electronic locking system on 3 doors did not unlock upon activation of the fire alarm system. Specifically: egress door from office and egress gate on the west side of the courtyard.

Feb 26, 2025Investigation

Follow-up inspection on 04/23/2025 found that deficiencies WAC 388-78A-2640-1-a, WAC 388-78A-2410-9, and WAC 388-78A-2410-12 were corrected.

Reporting significant change in a resident's conditionWAC 388-78A-2640

The facility failed to notify the medical provider of a resident's tailbone wound, putting the resident at risk of untreated medical issues.

Content of resident recordsWAC 388-78A-2410

The facility failed to document wound evaluations by a licensed nurse and failed to document notification of the wound to the medical provider in the resident's chart.

Feb 10, 2025Investigation

Includes follow-up documentation dated 2025-04-11 indicating that these specific deficiencies were corrected and no new deficiencies were found during the follow-up.

Medication servicesWAC 388-78A-2210Corrected Feb 10, 2025

Facility failed to administer medication as prescribed for 12 days for one resident, leading to medical complications and a blood transfusion.

Disclosure of servicesWAC 388-78A-2710Corrected Feb 10, 2025

Facility failed to provide non-concentrated sweets (sugar-free options) to residents on reduced-sugar diets, despite disclosing that these services were available.

Jan 9, 2025Inspection

A follow-up inspection on 03/03/2025 indicated that these deficiencies were corrected.

Safe storage of supplies and equipmentWAC 388-78A-3100

Hazardous items (perineal cleanser, air freshener, nail polish remover, odor eliminator, disinfecting wipes, fragrance oil) were stored in unlocked cabinets accessible to memory care residents.

Training and home care aide certification requirementsWAC 388-78A-2474

Failure to ensure staff completed 70-hour Basic training, and failure to ensure staff had required CPR/First Aid training.

Tuberculosis Two step skin testingWAC 388-78A-2484

Failure to ensure three staff members completed the required two-step tuberculosis skin testing.

Food and nutrition servicesWAC 388-78A-2300

Weekly menus were not reviewed and signed by a dietitian.

Maintenance and housekeepingWAC 388-78A-3090

Unsanitary conditions observed (dried brown substance on trash cans, toilet seats, and shower floors) and unsafe storage of mops and a ladder.

Food sanitationWAC 388-78A-2305

One staff member lacked a current food worker card.

Nov 5, 2024Investigation

Includes information regarding a reported incident where a staff member took unauthorized photos of a non-verbal resident; the staff member was terminated and the facility performed internal investigations and mandatory reporting.

Background checks Employment Nondisqualifying informationWAC 388-78A-24701Corrected Nov 5, 2024

The facility failed to ensure a staff member with reported information on a fingerprint background check had a Character, Competence and Suitability (CCS) review completed prior to hiring.

Aug 28, 2024Fire

Inspection on 07/24/2024 resulted in 'Disapproved' status. A follow-up inspection on 08/28/2024 confirmed all violations noted during previous inspections have been corrected.

Owner's ResponsibilityIFC 701.6 2018 WAC 51-54ACorrected Aug 28, 2024

Facility unable to provide documentation for annual fire resistance rated construction material inspection.

Duct and Air Transfer OpeningsIFC 706.1 2018Corrected Aug 28, 2024

Facility unable to provide documentation for 4-year fire and smoke damper inspection.

Testing and MaintenanceIFC 903.5 2021Corrected Aug 28, 2024

Facility unable to provide documentation for annual forward flow test and quarterly sprinkler system inspections.

Sep 11, 2023Investigation

Includes information regarding a follow-up inspection on 01/03/2024 (Compliance Determination 34665) which found no deficiencies.

Infection controlWAC 388-78A-2610Corrected Sep 11, 2023

Facility failed to perform required N-95 respirator fit testing for any of the 28 current staff members.

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References & Resources

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