The Center for Rehab & Nursing Washington Township
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 317 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (22 vs median 7)
- High staff turnover (56%)
Bottom 25% in NJ · Below recommended RN staffing · Above recommended total nurse staffing · $108,675 in fines
What this means for your family
This facility has a dedicated group of nurses and aides who provide excellent, compassionate care, making it a strong choice if you can secure specific staff members. However, families should be aware of recurring issues with weekend staffing, communication gaps, and missing personal items. We strongly recommend visiting in person on a weekend to assess the environment and having a clear plan for monitoring your loved one's belongings and daily care.
Google Reviews
Google Reviews
317 reviews on Google“The Center for Rehab & Nursing at Washington Township receives high praise for its nursing and CNA staff, with many families highlighting specific employees for their compassion and attentiveness. However, the facility faces significant criticism regarding inconsistent communication, staffing shortages, and poor quality of food and supplies. While many families report successful rehab outcomes, others express serious concerns about neglect, missing personal items, and inadequate care during weekends.”
Quality Themes
Tap a score for detailsStrengths
- Highly compassionate and attentive nursing/CNA staff
- Effective physical and occupational therapy programs
- Helpful patient advocacy and administrative support
- Clean and well-maintained facility environment
Concerns
- Inconsistent communication and lack of responsiveness from management (mentioned by 6 reviewers)
- Shortage of supplies (linens, towels, diapers, toiletries) (mentioned by 4 reviewers)
- Poor quality, inadequate, or inappropriate meals (mentioned by 5 reviewers)
- Staffing shortages leading to neglect or delayed care, especially on weekends (mentioned by 5 reviewers)
- Missing personal belongings and clothing (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 184 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; what is the best way for families to reach management if they have concerns or need a quick update on their loved one?
- 2With the current CMS health inspection ratings, what specific steps is the facility taking to improve oversight and ensure the highest standard of care for residents?
- 3I’ve heard great things about your therapy programs, but could you walk me through how you manage daily essentials like linens and personal toiletries to ensure residents always have what they need?
- 4Regarding the dining experience, what options are available if a resident has specific dietary needs or finds the standard meal service doesn't meet their preferences?
- 5How do you ensure consistent staffing coverage and attentive care, particularly during the weekend hours when families might not be present?
- 6What protocols do you have in place to help residents keep track of their personal belongings and clothing, and how do you handle it if an item goes missing?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff was attentive and the place was very clean and special. I want to express my gratitude to Nurse Mary”
“The facility took good care of our Dad when he needed help after a few falls. Overall staff is good and they communicate well.”
“My mother recently stayed at this facility for a one-week respite. Stay This is the second time we’ve had issues, and once again, she returned home missing personal belongings — this time clothing and a pair of earrings.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
3
measures
4
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints triggering 15 deficiencies, with recurring problems in care planning, food safety, and infection control across all four surveys since 2021. The facility faces persistent issues with developing proper care plans, maintaining food storage standards, and implementing infection prevention programs. While all deficiencies show correction dates, the pattern of repeated violations in core care areas suggests ongoing challenges with consistent quality standards.
Feb 10, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 6, 2025Complaint7
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Nov 22, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nov 22, 2024Complaint7
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 21, 2023Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Aug 21, 2023Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Federal Penalties
Fine
Feb 10, 2026
$111,150
Fine
Mar 6, 2025
$108,675
Ownership & Operations
Who Operates This Facility
The Center for Rehab & Nursing Washington Township
for profit
Chain Affiliation
Allaire Health Services
20 facilities nationwide
Chain avg rating: 2.3/5 · Rank 12 of 20
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
317 reviews from families & visitors
Official Website
Visit crnwashingtontownship.com
Medicare data downloads
Original nursing home datasets
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