Atlas Rehabilitation and Healthcare at Washington
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 334 Google reviews

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What this means for your family
This facility is highly regarded for its cleanliness and effective rehabilitation therapy, making it a strong candidate for post-surgical recovery. However, families should be aware of recurring complaints regarding food quality and occasional delays in staff response times; we recommend verifying current staffing ratios and the process for addressing urgent concerns during off-hours.
Google Reviews
Google Reviews
334 reviews on Google“Atlas Rehabilitation and Healthcare at Washington Township receives high praise for its cleanliness, friendly staff, and effective physical therapy programs. While many families report excellent experiences and successful recoveries, a small number of critical reviews highlight serious concerns regarding neglect, slow response times, and poor communication during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and well-maintained facility
- Highly effective physical and occupational therapy
- Warm, friendly, and professional nursing staff
- Strong administrative leadership and responsiveness
Concerns
- Slow response to call bells and patient needs (mentioned by 5 reviewers)
- Poor quality or unappealing food (mentioned by 4 reviewers)
- Inadequate staffing levels during nights or weekends (mentioned by 3 reviewers)
- Communication issues with families regarding care plans (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 225 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that same level of communication to keep families updated on their loved one's specific care plans?
- 2Given that physical and occupational therapy are such strong points here, how do you integrate those services into the daily routine for residents who need extra support?
- 3I understand that response times to call bells can sometimes be a challenge in facilities of this size; what specific protocols do you have in place to ensure residents receive timely assistance, especially during evening and weekend shifts?
- 4We’ve heard great things about the cleanliness of the facility, but could you tell us more about the current dining experience and how you are working to improve the variety and quality of the meals served?
- 5With a capacity of 120 residents, how does your nursing team manage staffing levels to ensure that every resident receives consistent, personalized attention throughout the day?
- 6What is your facility's process for handling medical emergencies or sudden changes in a resident's health, particularly during overnight hours when staffing levels may be different?
Personalized based on this facility's data
Key Review Excerpts
“The facility is a little older and could use some upgrades, but it's clean and efficient.”
“The only real complaint is the quality of food. But not in rehab for a gourmet meal, in here for rehab and making sure I get meds.”
“The nurses and aids here have been good. They answer call bell as soon as it is hit. They follow up with any problem.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, triggering 12 deficiencies across recent inspections, with problems persisting in care planning, medication management, and food service. Issues span resident assessment, treatment planning, dietary accommodations, and medication errors, with some food safety and care planning problems recurring across surveys. While all deficiencies show correction dates, the pattern of complaint-driven citations suggests ongoing quality concerns families should carefully evaluate.
Sep 19, 2024Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install proper backup exit lighting.
Sep 19, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 30, 2023Complaint9
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Sep 30, 2023Routine4
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Jul 1, 2022Routine9
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Federal Penalties
Fine
Sep 30, 2023
$33,361
Fine
Aug 14, 2023
$10,586
Ownership & Operations
Who Operates This Facility
Atlas Rehabilitation and Healthcare at Washington
for profit
Chain Affiliation
Atlas Healthcare
29 facilities nationwide
Chain avg rating: 3.8/5 · Rank 19 of 28
Ownership & Management
Owners
Wds Snf Operations Holdings LLC
Owner · Organization
Jmh Family LLC
Owner (parent company) · Organization
Jmh Family Trust
Owner (parent company) · Organization
Mls Family LLC
Owner (parent company) · Organization
Mls Family Trust
Owner (parent company) · Organization
Sgs Family LLC
Owner (parent company) · Organization
Sgs Family Trust
Owner (parent company) · Organization
Herzka, David
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
334 reviews from families & visitors
Official Website
Visit washtownshiphc.com
Medicare data downloads
Original nursing home datasets
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