The Cedars at Broadwell
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (18 vs median 5)
- High staff turnover (75%)
- High RN turnover (67%)
Bottom 25% in NE · Below recommended RN staffing · Significantly below average staffing · Very high staff turnover · Worst in AVID HEALTHCARE GROUP chain · $16,801 in fines
What this means for your family
While the physical therapy team is noted as a strength, the facility has a long-standing pattern of poor hygiene and unresponsive care. We strongly advise families to conduct an unannounced visit to check for cleanliness and observe how quickly staff respond to call lights before making a decision.
Google Reviews
Google Reviews
24 reviews on Google“The Cedars at Broadwell faces significant, recurring criticism regarding cleanliness, staff responsiveness, and basic patient care. While some reviewers acknowledge the efforts of individual nursing staff and the physical therapy team, these positive notes are heavily overshadowed by reports of neglected call lights, unsanitary conditions, and unprofessional management behavior. Families should be aware of a consistent pattern of complaints spanning several years regarding the facility's inability to meet basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated physical therapy team
- Some individual nursing and CNA staff
- Engaging activity personnel
Concerns
- Unresponsive to call lights and patient needs (mentioned by 5 reviewers)
- Unsanitary facility conditions and strong odors (mentioned by 4 reviewers)
- Staff unprofessionalism and poor bedside manner (mentioned by 4 reviewers)
- Medication management and care plan errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the recent feedback regarding response times to call lights, what specific protocols or technology do you have in place to ensure residents receive timely assistance?
- 2I noticed the facility has had some challenges with environmental maintenance; could you walk me through your current cleaning schedule and how you manage sanitation throughout the building?
- 3Since the physical therapy and activity teams are often highlighted as strengths, how do you integrate those staff members into the daily care plans to ensure residents stay active and engaged?
- 4With regard to medication management, what oversight processes are in place to ensure accuracy and prevent the types of errors that can sometimes occur in a busy clinical environment?
- 5I see that you have responded to some online feedback; how does your leadership team use that input to improve the bedside manner and professional communication of your staff?
- 6What is your formal process for communicating changes in a resident's health status or care plan to family members, especially during after-hours or emergency situations?
Personalized based on this facility's data
Key Review Excerpts
“The CNA'S and nurses to a fantastic job. Often times they are short staffed and over worked. The physical therapy group are fabulous”
“As for the actual patient care, they were NOT giving him his meds as prescribed! He pointed out but was basically ignored for several days.”
“Careless, left my grandma waiting for minutes to hours for help. Took at least 15 minutes to come back to help her off the toilet.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaint reports triggering 9 deficiencies, including serious concerns about treatment quality that appears repeatedly across surveys. The facility shows persistent problems with care planning, medication management, and fire safety systems, with many of the same issues recurring year after year. While all deficiencies show correction dates, the pattern of repeated problems in core care areas suggests ongoing systemic challenges.
May 21, 2025Routine21
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
May 21, 2025Complaint4
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 8, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
May 14, 2024Routine13
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
May 14, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 1, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Feb 1, 2024
$16,801
Ownership & Operations
Who Operates This Facility
The Cedars at Broadwell
for profit
Chain Affiliation
Avid Healthcare Group
11 facilities nationwide
Chain avg rating: 1.5/5 · Rank 4 of 10 (Worst)
Ownership & Management
Owners
Ne 11 Holdings Opco LLC
Owner · Organization
Brass Ne Trust
Owner (parent company) · Organization
Bsd Beis Health Trust
Owner (parent company) · Organization
Copper Ne Trust
Owner (parent company) · Organization
Douro Valley Investment, LLC
Owner (parent company) · Organization
Gold Ne Trust
Owner (parent company) · Organization
Ne Snf Holdings LLC
Owner (parent company) · Organization
Sf 4140 Olde Washington Boulevard Real Property LLC
Owner (parent company) · Organization
Silver Ne Trust
Owner (parent company) · Organization
Tulip Investments Ne LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit avidhcg.com
Medicare data downloads
Original nursing home datasets
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