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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 31 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
The Carrolton of Fayetteville has a middle-range Medicare overall rating. Strengths include clean and bright facility environment. Some reviewers note concerns about neglect and slow response times for basic patient needs (mentioned by 2 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
The Carrolton of Fayetteville receives polarized feedback, with some families praising the clean environment and helpful admissions staff, while others report serious concerns regarding neglect and poor communication. While some residents and their families appreciate the friendly atmosphere and rehab services, critics highlight issues with staff responsiveness, hygiene, and infection control protocols.
Quality Themes
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Concerns
Rating Trends
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Distribution · 32 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The place was clean & bright. The staff cares for their residents. You could see the interactions.”
“they don't care about their patients most of the staff is lazy and don't want to do their jobs at all. they lie with confidence to your face and with a smile on at that.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
9
measures
4
measures
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Multiple families have filed complaints triggering investigations at this facility, with recurring issues in resident protection, medication management, and care planning. Recent deficiencies include failures to properly notify families of resident incidents and protect residents from financial exploitation. While most violations have been corrected, the pattern of complaint-driven surveys suggests ongoing concerns about resident safety and care quality that families should investigate thoroughly before placement.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
The Carrolton of Fayetteville
for profit
Carrolton Nursing Homes
6 facilities nationwide
Chain avg rating: 2.0/5 · Rank 2 of 6
Owners
C. Saunders Roberson, Jr., as Trustee of the Judith Roberson Dixon Irr
Owner · Organization
Figlewski, Deborah
Owner
Powell, Earl
Owner
Powell, John
Owner
Russell, Denise
Owner
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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