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Assisted Living

The Cambridge

Families consistently rate this highly — reviewers highlight friendly and attentive staff. Schedule a visit to confirm the fit.

4 West Main Street, Cambridge, NY 1281640 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
5.0/5

based on 5 Google reviews

The Cambridge Assisted Living in Cambridge, NY — Street View
Street View

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What this means for your family

The Cambridge is highly regarded for its engaging activity programs and clean, welcoming environment. While the feedback is consistently positive, families should inquire about staff retention and workplace culture to ensure that interpersonal dynamics do not impact the quality of care provided to residents.

Google Reviews

Google Reviews

5 reviews on Google
The Cambridge is consistently praised for its friendly staff, clean environment, and high-quality activity programming that enriches residents' lives. While visitors and family members express high satisfaction with the facility's atmosphere, there is limited detailed feedback regarding clinical care or medication management.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean9.0Activities10.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Friendly and attentive staff
  • Excellent activity programming
  • Clean and comfortable facility environment

Concerns

  • Interpersonal staff conflicts affecting workplace environment (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02019(1)5.02020(1)5.02022(2)5.02023(1)5.02024(1)

Distribution · 6 analyzed

5
6
4
0
3
0
2
0
1
0

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about how attentive the staff is here; how do you ensure that same level of personalized care is maintained as residents' needs change?
  • 2The activity programming here seems to be a real highlight—could you walk us through what a typical weekly calendar looks like for the residents?
  • 3Since the facility is such a cozy, intimate size, how does the team work together to maintain a positive and harmonious environment for both staff and residents?
  • 4We are so impressed by how clean and comfortable the environment looks; what are your daily routines for maintaining the upkeep of the common areas?
  • 5In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for getting help to a resident?
  • 6How do you foster a sense of community among the 40 residents to make sure everyone feels included in the daily life of The Cambridge?

Personalized based on this facility's data


Key Review Excerpts

Activities coordinator enriched my loved ones life so much.

Family member · 2022★★★★★

The staff are very friendly, and the activity department is excellent. The place is clean and comfortable as well.

Weekly visitor · 2023★★★★★

Great place for people living there as well as for visitors who have friends residing there....a five-star residence....could not be better.

Visitor · 2024★★★★★
Source: 5 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

5total
28deficiencies

Key Findings

28 violations from 5 inspections

Dec 10, 2025Other
485.11 (b)

Records and reports

Sep 23, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Aug 1, 2025Routine
487.7 (f) (1-4)

Resident services

487.11 (h) (5)

Environmental standards

487.7 (f) (11) (i-v)

Resident services

487.11 (k) (1-3)

Environmental standards

487.7 (f) (11) (x)

Resident services

487.11 (k) (15)

Environmental standards

487.10 (d) (5)

Records and reports

487.7 (g) (1) (ii-xiv)

Resident services

1001.11 (l) (1-2)

Personnel.

487.4 (c) (1)

Admission standards

487.10 (g)

Records and reports

487.7 (f) (12) (ii)

Resident services

1001.7 (k) (5)

Admission and retention standards.

487.8 (e) (1)

Food service

Sep 19, 2024Routine
487.7 (f) (11) (x)

Resident services

487.11 (a)

Environmental standards

487.7 (f) (12) (ii)

Resident services

487.12 (a-b)

Disaster and emergency planning

487.8 (e) (1)

Food service

487.12 (k) (1-4)

Disaster and emergency planning

487.3 (b)

General provisions

487.9 (a) (15)

Personnel

487.8 (e) (5-6)

Food service

487.7 (d) (1) (iv)

Resident services

487.8 (e) (3)

Food service

1001.7 (h)

Admission and retention standards.

487.8 (e) (9-10)

Food service

Jan 30, 2024Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Icc Management & Consulting, INC.

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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