The Brookwood Community, INC
Families consistently rate this highly — reviewers highlight exceptional cafe dining and food quality. Schedule a visit to confirm the fit.
based on 306 Google reviews
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What this means for your family
The Brookwood Community is an exceptional place for visiting, dining, and seeing the impactful work done for adults with disabilities. However, if you are considering long-term residential care, you should perform rigorous due diligence and ask for specific references, as some family members have reported a significant drop in management quality once a resident transitions to full-time residency.
Google Reviews
Google Reviews
306 reviews on Google“The Brookwood Community is highly regarded as a beautiful and purposeful campus that serves adults with disabilities through a mission-driven model. While visitors and families frequently praise the exceptional cafe food, the nursery, and the high quality of handmade goods in the gift shop, some family members have raised serious concerns regarding management and care consistency once a resident moves in.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional cafe dining and food quality
- Beautifully maintained gardens and nursery
- High-quality handmade goods in the gift shop
- Purposeful, mission-driven environment for residents
- Friendly and attentive service staff
Concerns
- Management and care quality decline after resident move-in (mentioned by 2 reviewers)
- Inconsistent professionalism from event planning staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 240 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about the cafe dining here; could you tell us more about how the meal service works and if residents have input on the menus?
- 2The gardens and nursery look absolutely stunning; how often do residents get to spend time outdoors or participate in gardening activities?
- 3As we look toward long-term care, how do you ensure that the high level of personalized attention and care remains consistent as a resident's needs evolve?
- 4We love the mission-driven atmosphere of the community; how does that sense of purpose translate into the daily activities and social events for the residents?
- 5In the event of a medical emergency during the night, what is the specific protocol for contacting family and providing immediate care?
- 6With such a small, intimate community of 12, how do you manage the coordination of special events and staff roles to ensure everything runs professionally?
Personalized based on this facility's data
Key Review Excerpts
“My son is a day resident and has never developed many friends but in just a day at Brookwood he has made many new friends. He is looking and forward to being a full time resident.”
“They were really nice... Then when your family member moves in, everything goes to hell. Poorly managed is the impression I was left with.”
“The cafe looked completely different on our wedding day! The staff dimmed the lights and the room looked very romantic with the candles we had as center pieces.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The Brookwood Community, Inc. has no current enforcement actions on record. Previous inspections from December 2020 identified issues regarding gas line pressure testing documentation and hot water temperature maintenance.
Dec 21, 2020Routine
Health Code (1 violations) | Life Safety Code (1 violations)
The facility failed to ensure hot water for resident use was maintained between 100 degrees Fahrenheit and 120 degrees Fahrenheit.
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
Ownership & Operations
Who Operates This Facility
The Brookwood Community, INC
nonprofit
GREG HUBERT
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
306 reviews from families & visitors
Official Website
Visit brookwoodcommunity.org
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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