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based on 15 Google reviews
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Families should approach this facility with significant caution due to serious allegations of medical neglect, including the development of stage 4 ulcers and failure to report falls. While some visitors and professionals praise the cleanliness and the skill of the therapy team, there are recurring reports of unprofessionalism and lack of communication from nursing staff.
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Key Review Excerpts
“The level of care and compassion shown by the staff is exceptional. The nurses and aides are highly skilled, patient and attentive. The therapy team is truly outstanding.”
“The whole month my family member was here just for recovery they were neglected and in distress to where they had to go to the hospital with stage 4 ulcers that just got worse.”
“I was informed of multiple incidents by one of the aides, who cared enough to make sure I knew what was truly happening. One such incident was when my father fell, and I was never notified.”
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for Derek Home took place on January 28, 2021. While two safety-related violations regarding fire alarms and gas line testing were identified in late 2020, both issues were documented as corrected by January 2021, and there are currently no active enforcement actions against the facility.
Life Safety Code (2 violations)
The facility failed to provide an initial gas pressure test of the gas lines from the meter; and/or failed to ensure additional gas pressure tests were performed when gas service was interrupted; and/or that all gas heating systems were documented
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The Brookwood Community, INC
nonprofit
GREG HUBERT
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Official Website
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TX HHSC — View Official Record
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