Assisted Living

The Brook of Cedar Springs

Name: Public quality & inspection record for The Brook of Cedar Springs
Creator: EveryPlace
License: https://everyplace.care/research-policy

Limited public data on The Brook of Cedar Springs. Call, tour, and ask to meet current residents' families — your own impression matters most.

4170 Solon St. Ne, Cedar Springs, MI 49319|Reported capacity: 84|Licensed & active

Google rating

3.9/5

based on 40 Google reviews

(616) 696-9555 Directions Website

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What this means for your family

Every family's needs are unique. We encourage you to visit The Brook of Cedar Springs in person, speak with staff and current residents' families, and trust your instincts. The data on this page provides a starting point, but your personal impression matters most.

Google Reviews

41 public Google reviews available

The Brook of Cedar Springs receives polarized feedback, with many families praising the compassionate, long-term staff and the clean, home-like environment. However, significant concerns have been raised regarding administrative responsiveness, pest control issues, and medication management, suggesting a decline in management effectiveness in recent years.

Quality Themes

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Strengths

Compassionate and attentive caregiving staff
Clean and well-maintained facility
Warm, home-like atmosphere
Strong support during end-of-life care

Concerns

Poor administrative communication and non-responsiveness (mentioned by 4 reviewers)
Bed bug infestation (mentioned by 2 reviewers)
Issues with medication management (mentioned by 2 reviewers)

Rating Trends

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Distribution · 41 analyzed

How They Respond to Reviews

10%response rate

This facility rarely responds to reviews.

Questions for Your Tour

1How does your leadership team ensure consistent and timely communication with families regarding updates or concerns?
2What specific protocols and preventative measures do you have in place to maintain a pest-free environment for your residents?
3Could you walk me through your current process for medication management and how you ensure accuracy for residents with complex needs?
4I love the warm, home-like atmosphere here; what are some of the most popular daily activities or social events that help residents feel connected to the community?
5In the event of a medical emergency, what is the protocol for coordinating care and notifying family members?
6How do you ensure that the high level of compassionate, hands-on care your staff provides is supported by clear and responsive administrative oversight?

Personalized based on this facility's data

Key Review Excerpts

“I am happy to report that Dad was given excellent care and The Brook was GREAT to deal with. Their staff was kind and courteous to us and Dad. Their communication was excellent when issues arose.”

Memory care family member · 2026★★★★★

“The staff at The Brook of Cedar Springs is amazing. They treated my Mom with love and kindness and went above and beyond to care for her during her time there.”

Long-term resident's family · 2025★★★★★

“They have lost resident medication and do not have the decency to notify the family that our family members have not been with meds for a couple of days. Also they have a bad bedbug infestation that they have not taken care of.”

Grandchild of resident · 2023★☆☆☆☆

Source: 41 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

The Brook of Cedar Springs, INC.

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(616) 696-9555

brookretirement.com

4170 Solon St. Ne

Cedar Springs, MI 49319

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

40 reviews from families & visitors

Official Website

Visit brookretirement.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.