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Public Google reviewers rate this highly and often mention beautiful, clean, and well-maintained facility. Schedule a visit to confirm the fit.
based on 64 Google reviews
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Public Google reviewers rate The Bristal at Garden City highly. Reviewers highlight: beautiful, clean, and well-maintained facility, engaging activities and social programming. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Bristal at Garden City receives polarized feedback, with many families praising the beautiful, clean facility and the warm, attentive staff who facilitate a vibrant social life for residents. However, a significant number of families—particularly those with loved ones in the Memory Care unit—report serious concerns regarding neglect, poor communication, and inadequate medical oversight. Prospective families should weigh the high-end amenities and social programming against these recurring reports of systemic care failures.
Quality Themes
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Concerns
Rating Trends
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Distribution · 71 analyzed
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Key Review Excerpts
“My mother, in 6 months of Memory Care, contracted covid x 1, influenza (requiring hospital) x 1, culminating in a broken hip due to a fall. I am bitter, sure am!! At 10k per month anyone should expect much,much better”
“My husband has been there for 1 1/2 years in Memory Care and I couldn’t be any happier! He is being well cared for and they have plenty of stimulation and activities for the residents. And I know this for a fact since I am there everyday and at different times of the day.”
Source: NY Dept. of Health
Key Findings
9 violations from 8 inspections
Resident services.
Resident services
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Food service
Admission and retention standards.
Food service
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Admission and retention standards.
Resident services
Resident services
Resident services
Eb Care at Garden City, LLC
for profit
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Google Maps
Photos, directions & neighborhood info
Google Reviews
64 reviews from families & visitors
Official Website
Visit thebristal.com
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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