Public Google reviewers rate this highly and often mention warm, attentive, and professional staff. Schedule a visit to confirm the fit.
based on 59 Google reviews

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Public Google reviewers rate The Bristal at Westbury highly. Reviewers highlight: warm, attentive, and professional staff, clean, well-maintained, and beautiful facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Bristal at Westbury is widely praised for its beautiful, clean facility and a compassionate, attentive staff that makes residents feel at home. While many families report high satisfaction with the activities and care, some reviewers have raised serious concerns regarding administrative transparency, occasional understaffing in medical departments, and inconsistent communication.
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Key Review Excerpts
“The place is immaculate clean. However false promises are made and very rarely followed through. Events are planned and it looks great on paper but they’re mostly always canceled.”
“My mother has been at The Bristal at Westbury for almost a year. We've been very happy with the facility. Although my mother is not a "joiner," at age 92 she's been participating in the myriad of activities that are available.”
“Constant turnovers in management, understaffing in the medical department (shouldn’t this be the most important?) and lack of responsibility led to my 99 year old grandmother being unnecessarily hospitalized for two days.”
Source: NY Dept. of Health
Key Findings
4 violations from 7 inspections
Resident services
Resident services
Admission and retention standards.
No deficiencies are reported in this inspection record.
Resident services
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Westbury Senior Living INC.
for profit
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Google Reviews
59 reviews from families & visitors
Official Website
Visit thebristal.com
NY DOH — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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