The Blossoms at Oakdale Rehab & Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 54 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (10 vs median 3)
- High staff turnover (55%)
Bottom 25% in AR · Critically understaffed (RN) · Below chain average · No penalties on record
What this means for your family
The facility's therapy department is frequently cited as a major strength for those recovering from surgery or injury. However, families should be aware of significant historical concerns regarding communication and patient care standards; we recommend scheduling an unannounced visit to observe staff-to-resident interactions firsthand.
Google Reviews
Google Reviews
54 reviews on Google“The Blossoms at Oakdale receives highly polarized feedback, with many recent reviews praising the therapy department, cleanliness, and friendly staff, while older or critical reviews raise serious concerns regarding neglect, poor communication, and unprofessional behavior. Families considering this facility should be aware of the stark contrast between those who report excellent, compassionate care and those who allege significant lapses in basic patient hygiene and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical therapy team
- Clean and well-maintained facility
- Friendly and personable nursing staff
- Supportive transition and social work assistance
Concerns
- Allegations of neglect and poor hygiene care (mentioned by 2 reviewers)
- Rude or unprofessional staff behavior (mentioned by 3 reviewers)
- Lack of communication with families (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 55 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the facility's focus on physical therapy, how do you integrate those therapy sessions into a resident's daily routine to ensure they stay active?
- 2I noticed the facility has had some recent challenges with staffing and health inspections; what specific steps are you taking to improve these ratings and ensure consistent quality of care?
- 3Some families have expressed concerns regarding communication; what is your standard process for keeping family members updated on their loved one's daily hygiene and overall well-being?
- 4I see that you respond to some online feedback; how do you use that input to address concerns about staff professionalism and ensure a supportive environment for residents?
- 5How does your nursing team manage medical emergencies or sudden changes in a resident's health, and how quickly are family members typically notified?
- 6With the current staffing levels, how do you ensure that every resident receives the individualized attention they need for their daily personal care needs?
Personalized based on this facility's data
Key Review Excerpts
“My wife’s grandfather was here for Rehab and loved the care he received and truly enjoyed Oakdale. He absolutely loved the therapy department, the food and the overall atmosphere. The staff was fantastic with his care and communication from nurses on his progress was phenomenal.”
“From the beginning of this whole process of placing my mom in a nursing home Amy, the nurses, physical therapy, aides have made me feel seen and heard. It was a grueling process to even go this way. Amy was so helpful and giving me advice, clear instructions on what I had to do, but as hard as it was, she made it bare able.”
“Disrespectful and rude social worker (jaquita). Buisness office tried to charge fraudulent charges (Karen). My experience having a loved one here was terrible. They released information regarding my loved one to people they shouldn't have.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
8
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring deficiencies in basic daily care, food safety, and safety systems, with families filing three complaint reports over safety hazards and respiratory care issues. The most persistent problems involve assistance with daily living activities (appearing in three surveys), food handling and preparation (two surveys), and fire safety systems. While the facility has corrected each cited deficiency, the pattern of repeated violations in fundamental care areas suggests ongoing quality control challenges that families should carefully evaluate during visits.
Jan 16, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Jan 16, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 26, 2024Routine7
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Aug 18, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nov 4, 2022Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
The Blossoms at Oakdale Rehab & Nursing Center
for profit
Chain Affiliation
The Blossoms Rehab & Nursing Center
24 facilities nationwide
Chain avg rating: 2.8/5 · Rank 15 of 23
Ownership & Management
Owners
Southwind Opco Holding LLC
Owner · Organization
Aks Ar Opco LLC
Owner (parent company) · Organization
Mh Ar Opco LLC
Owner (parent company) · Organization
Herzka, Matisyohu
Owner (parent company)
Scheinbaum, Shlomo
Owner (parent company)
Schreiber, Abraham
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
54 reviews from families & visitors
Official Website
Visit blossomsrnc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.