The Blossoms at Hot Springs Rehab and Nursing Cent
Strong Medicare quality ratings; families often praise proactive and dedicated administration. Still worth an in-person visit.
based on 23 Google reviews

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What this means for your family
While recent reviews highlight positive facility renovations and improved administration, there are persistent, serious reports regarding basic hygiene and nursing staff training. When touring, we strongly recommend asking for a detailed plan on how the facility ensures daily hygiene tasks are completed and requesting to meet the nursing staff to assess their responsiveness and professionalism.
Google Reviews
Google Reviews
23 reviews on Google“The Blossoms at Hot Springs presents a polarized experience, with some families praising the dedicated administration and recent facility improvements, while others report severe neglect. Critics frequently cite issues with hygiene, inadequate staffing, and poor meal quality, suggesting that the quality of care may be inconsistent. Prospective families should be aware of these conflicting reports regarding basic resident care and cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Proactive and dedicated administration
- Recent facility and landscape improvements
- Compassionate individual staff members
- Supportive environment for long-term care
Concerns
- Poor hygiene and lack of basic care (showers, clothing changes, incontinence care) (mentioned by 3 reviewers)
- Poor meal quality and dietary management (mentioned by 3 reviewers)
- Unprofessional or lazy nursing staff (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed the facility has undergone recent landscape and building improvements; how do these updates translate into the daily living experience for residents?
- 2With the current staffing rating, what specific steps is the leadership team taking to ensure consistent, high-quality attention to daily needs like hygiene, clothing changes, and incontinence care?
- 3I see that the administration is active in responding to feedback online; how do you incorporate that family input into your daily operational improvements?
- 4Could you walk me through the current process for monitoring dietary needs and meal quality to ensure residents are receiving balanced and appetizing nutrition?
- 5Given the focus on long-term care, how does the nursing team coordinate with families to ensure medication management is handled accurately and transparently?
- 6What does a typical day look like for a resident in terms of social engagement and activities, and how do you encourage participation for those who might be less mobile?
Personalized based on this facility's data
Key Review Excerpts
“She never had ski. Breakdown and even survived covid. I will always be grateful for the staff there from administration, nurses, cna's, housekeeping, dietary, of”
“The facilities have gone through a nice transformation of landscape, new room improvements. Food services are so much better than most I have been inside.”
“Nursing staff however need very much more training.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 14 corrected deficiencies across three surveys, with no complaint-driven issues. The most frequent problems involve fire safety systems, meal quality and nutrition services, and infection control protocols. While all deficiencies were reportedly corrected, fire safety issues persisted from 2024 to late 2024, suggesting ongoing challenges with maintaining safety systems and regulatory compliance.
Dec 12, 2024Routine3
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jan 26, 2024Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nov 10, 2022Routine3
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
The Blossoms at Hot Springs Rehab and Nursing Cent
for profit
Chain Affiliation
The Blossoms Rehab & Nursing Center
24 facilities nationwide
Chain avg rating: 2.8/5 · Rank 7 of 23
Ownership & Management
Owners
Pine Tree Holding LLC
Owner · Organization
Mh Ar Opco LLC
Owner (parent company) · Organization
Herzka, Matisyohu
Owner (parent company)
Scheinbaum, Shlomo
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit blossomsrnc.com
Medicare data downloads
Original nursing home datasets
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