Assisted Living

The Avalon of Commerce Township

Name: Public quality & inspection record for The Avalon of Commerce Township
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention compassionate and attentive nursing/care staff. Schedule a visit to confirm the fit.

2500 Martin Parkway, Commerce Township, MI 48390|Reported capacity: 158|Licensed & active

Source: MI LARA — view official record

Google rating

4.7/5

based on 67 Google reviews

(248) 387-2961 Directions Website

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What this means for your family

Public Google reviewers rate The Avalon of Commerce Township highly. Reviewers highlight: compassionate and attentive nursing/care staff, strong, responsive leadership team. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

68 public Google reviews available

The Avalon of Commerce Township is highly regarded by families for its compassionate, attentive staff and strong leadership, particularly under the current Executive Director. While most reviewers praise the clean, home-like environment and engaging activities, families should be aware of isolated reports concerning communication gaps regarding billing and occasional lapses in dietary or care consistency.

Quality Themes

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Strengths

Compassionate and attentive nursing/care staff
Strong, responsive leadership team
Clean and well-maintained facility
Engaging life enrichment and activity programs

Concerns

Inconsistent dietary management or meal service (mentioned by 2 reviewers)
Difficulties with billing communication (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 68 analyzed

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily relationship with families?
2With 158 residents, how do you ensure that the dining experience remains personalized and that individual dietary preferences or needs are consistently met?
3Could you walk me through your billing process and how you ensure families feel supported and informed when it comes to monthly statements?
4Your life enrichment program is highly regarded; what are some of the most popular activities or social events that residents are currently enjoying?
5Since you have a dedicated nursing team on-site, how do you handle medical updates or urgent health changes to ensure families are kept in the loop?
6Given the size of the community, what steps does your leadership team take to maintain that clean and welcoming environment that guests often mention?

Personalized based on this facility's data

Key Review Excerpts

“The staff is top notch. Very warm, friendly, loving and caring. The meals are prepared fresh and the grounds and facility are immaculate.”

Memory care family member · 2025★★★★★

“Tashe makes Avalon a smooth running machine and there was never a time when she did not immediately address a question or concern (even on a weekend).”

Resident's family · 2024★★★★★

“My grandma has been here for several months and she is finally safe! She was at another assisted living before coming here, and she was constantly falling. Since coming to Avalon, no serious falls!”

Grandchild of resident · 2023★★★★★

Source: 68 Google reviews in the current analysis set

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total

2deficiencies

Key Findings

A special investigation in late 2023 identified issues regarding food safety, specifically uncovered perishable items and a lack of proper food labeling. The investigation also found that dish sanitization logs were not being maintained and kitchen utensils were not being properly handled.

Apr 29, 2024RoutineNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Dec 1, 2023Complaint2 deficiencies reported

View official report

R 325.1976 (13)

Improper dish sanitization: sanitation logs for October and November 2023 were blank, indicating temperature testing was not being recorded; additionally, scoops in containers of coleslaw, flour, and sugar had handles buried in the contents, suggesting they were not sanitized between uses.

R 325.1976 (5) & (6)

Improper food storage: perishable items (including chicken parmesan, produce, pumpkin pie, and tomato sauce) were left uncovered and unsealed in the walk-in refrigerator and freezer; prepared foods were also not labeled or dated.

Nov 15, 2022OtherNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Sep 26, 2022OtherNo deficiencies reported

None

View official report

No deficiencies are reported in this inspection record.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lake (commerce) Trs LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(248) 387-2961

theavalonofcommercetownship.com

2500 Martin Parkway

Commerce Township, MI 48390

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

67 reviews from families & visitors

Official Website

Visit theavalonofcommercetownship.com

MI LARA — View Official Record

Public-record source of inspection history and licensure data shown on this page

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.