Sunrise of West Bloomfield
Families consistently rate this highly — reviewers highlight warm and compassionate staff. Schedule a visit to confirm the fit.
based on 28 Google reviews
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What this means for your family
Sunrise of West Bloomfield is highly regarded for its warm environment and dedicated care staff, making it a strong choice for many families. While recent reviews are overwhelmingly positive, we recommend that families conduct a thorough tour and ask about their specific policies regarding resident safety monitoring and incident reporting to address historical concerns.
Google Reviews
Google Reviews
28 reviews on Google“Sunrise of West Bloomfield is consistently praised for its warm, inviting atmosphere and attentive, compassionate staff. Families and visiting professionals highlight the facility's cleanliness, engaging activity programs, and the genuine care provided to residents, though there are isolated but serious historical reports of resident mistreatment and billing disputes.”
Quality Themes
Tap a score for detailsStrengths
- Warm and compassionate staff
- Clean and well-maintained facility
- Engaging activity programs
- Attentive nursing and care team
Concerns
- Allegations of resident mistreatment or abuse
- Administrative/billing issues with vendors
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1It's wonderful to see how much the management engages with the community online; how does that same level of communication translate to how you update families on a resident's daily well-being?
- 2We've heard great things about the warmth of your staff, so could you tell us more about how you train your team to maintain that compassionate environment?
- 3The activity programs here seem very engaging; could you walk us through a typical weekly schedule and how residents can participate in social events?
- 4Since the facility is so well-maintained and clean, what are your specific protocols for ensuring resident rooms and common areas stay pristine every day?
- 5How does the nursing team handle medical changes or urgent care needs during the overnight hours?
- 6With a close-knit community of 70 residents, what processes do you have in place to ensure every resident's specific care plan is monitored and that all vendor services are managed smoothly?
Personalized based on this facility's data
Key Review Excerpts
“The nursing and care staff is wonderful! Throughout all of our trials and tribulations with our sister Patty, the nursing and care staff have been extremely attentive and supportive of our sister's changing needs.”
“My mother Irene lived at Sunrise West Bloomfield for almost four years and as she would say ' I have no complaints' which is a major compliment from my Jewish mother. The staff are thoughtful, helpful and caring.”
“I work in hospice care and travel to many different communities. I am at Sunrise West Bloomfield every week or so. Each time I come the staff are friendly and helpful. The place is clean and smells good.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent investigations at this facility have identified serious concerns including undocumented resident falls resulting in injury, instances of staff teasing residents, and allegations of neglect contributing to a resident's death. The facility has been required to submit corrective action plans for these violations.
Sep 10, 2024Complaint
Residents were being emotionally abused by staff (staff observed laughing at/teasing Resident A).
Administrator caused emotional distress to Resident B by intervening in a way that caused the resident to become upset/emotional during a conflict with an off-duty employee.
Mar 11, 2024Complaint
Resident A sustained injuries (broken femur) and a fall occurred that was not documented and unknown to staff.
Ownership & Operations
Who Operates This Facility
Welltower Opco Group LLC
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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