The Avalon Assisted Living and Wellness Center
Limited public data on The Avalon Assisted Living and Wellness Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 25 Google reviews
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What this means for your family
While some residents have had positive experiences, there are multiple, highly concerning reports of residents wandering off-site and suffering fatal accidents due to lack of supervision. We strongly advise families to look elsewhere, or if you must consider this facility, demand proof of their current elopement prevention protocols and staffing ratios for all shifts.
Google Reviews
Google Reviews
25 reviews on Google“The Avalon Assisted Living and Wellness Center receives highly polarized feedback, with some families praising the staff's warmth and the facility's home-like atmosphere. However, there are severe, recurring reports of negligence, including residents wandering off-site, lack of proper supervision, and unprofessional conduct by staff. Potential families should be aware of significant concerns regarding resident safety and administrative accountability.”
Quality Themes
Tap a score for detailsStrengths
- Warm and caring frontline staff
- Home-like community atmosphere
- Active social and music events
- Supportive of independent living transitions
Concerns
- Severe lack of supervision leading to resident elopement and injury (mentioned by 3 reviewers)
- Understaffing and lack of qualified personnel (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 3 reviewers)
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 29 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the community has a vibrant social calendar; could you walk me through a typical day of activities and how you encourage residents to participate?
- 2Safety is a top priority for our family—what specific protocols and monitoring systems do you have in place to ensure residents remain secure within the facility at all times?
- 3We understand that staffing is the backbone of care; how do you ensure that your team remains consistent and well-supported so they can provide the best possible attention to each resident?
- 4I saw that you occasionally respond to feedback online; how do you typically communicate with families regarding their loved one's daily well-being or any changes in their care needs?
- 5Dining is such an important part of the home-like atmosphere here—what steps are you taking to improve the meal experience and address feedback regarding food quality?
- 6How do you handle medical emergencies or urgent health concerns during evening and weekend hours when administrative staff might not be on-site?
Personalized based on this facility's data
Key Review Excerpts
“This facility knows my family member needs to be watched and yet, they allowed him to leave the facility and wonder through traffic.”
“It’s a horrible place, they let my brother whom was only there 3 months out on the shortest day of the year. December 21, and he got hit and killed by a car on new Hackensack rd. As negligent as negligent can be .”
“Staff truly seems to care for the residents. The interior of the facility is old and has an ancient television in one of television rooms but people are warm and caring.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
3 violations from 4 inspections
Ownership & Operations
Who Operates This Facility
Azzy Reckess Paula Reckess
for profit
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
25 reviews from families & visitors
Official Website
Visit profiles.health.ny.gov
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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