Public Google reviewers rate this highly and often mention warm and compassionate staff. Schedule a visit to confirm the fit.
based on 39 Google reviews

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Public Google reviewers rate The Terraces at Park Marino highly. Reviewers highlight: warm and compassionate staff, beautiful grounds with mountain views. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Terraces at Park Marino is highly regarded by families for its warm, welcoming atmosphere and a staff that treats residents like family. Reviewers frequently praise the leadership, specifically Sam Baum, and the beautiful, non-institutional setting with mountain views. However, one reviewer raised a serious concern regarding staff attentiveness to cell phone use in the memory care unit.
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Distribution · 42 analyzed
The owner provides highly personalized and warm responses that frequently use the reviewer's name and reference specific family members. While some responses use recurring phrases about 'delivering on promises,' they consistently acknowledge the emotional connection to the residents.
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Key Review Excerpts
“The staff is attentive, and most importantly, they truly care. I know mom is safe, secure, and is in a place where she can thrive.”
“The activities are wide-ranging — not only the usual Bingo & movies, but also current events discussions, ingenious art projects, bible study, literature for fun, live musical performances, group games, cooking, and, best of all, Sam’s Social Caf”
“The staff in the memory care should pay more attention to the residents then they do their cell phone. I do not find them committed to caring for them as the marketing material states.”
Source: CA Community Care Licensing Division
FACILITY EVALUATION REPORT
The report details an office visit conducted on January 7, 2026, involving a meeting with facility staff and licensing personnel. The discussion covered the facility's planned rebuild, adherence to current codes, and the appeal process. No specific deficiencies were cited in the provided report content.
COMPLAINT INVESTIGATION REPORT
COMPLAINT INVESTIGATION REPORT
The provided report is a Facility Evaluation Report from the CCLD, dated 06/25/2025. No specific deficiencies (Type A or Type B) were listed in the visible sections of the report.
This report details a Complaint Investigation regarding an alleged failure to evacuate a resident during a mandatory evacuation. The investigation, conducted via phone and collateral visits, reviewed staff accounts and resident interviews concerning an incident on 1/7/25. Ultimately, the allegation was deemed unsubstantiated due to a lack of conclusive evidence.
The facility underwent an unannounced case management visit to follow up on an incident report from 11/19/24. The investigator noted that no deficiencies were found during this visit, and the facility staff implemented updated safety measures, including sound device sensors in the residents' rooms.
This report details a complaint investigation conducted on August 26, 2024, regarding allegations of staff failing to provide information on a resident's injury and staff retaining residents requiring higher levels of care. Both allegations were ultimately found to be unsubstantiated based on the evidence reviewed during the investigation.
Park Marino Health Center, INC.
MARIA TERESITA QUIZON
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