The Terraces at Park Marino
Families consistently rate this highly — reviewers highlight warm and compassionate staff. Schedule a visit to confirm the fit.
based on 39 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a warm, home-like environment with exceptional social engagement and beautiful scenery. While the leadership and general staff are highly praised, you should specifically inquire about protocols for staff cell phone usage in the memory care wing to ensure constant supervision.
Google Reviews
Google Reviews
39 reviews on Google“The Terraces at Park Marino is highly regarded by families for its warm, welcoming atmosphere and a staff that treats residents like family. Reviewers frequently praise the leadership, specifically Sam Baum, and the beautiful, non-institutional setting with mountain views. However, one reviewer raised a serious concern regarding staff attentiveness to cell phone use in the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Warm and compassionate staff
- Beautiful grounds with mountain views
- Engaging activities and social programs
- Personable and attentive leadership
Concerns
- Staff distraction with cell phones in memory care
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
The owner provides highly personalized and warm responses that frequently use the reviewer's name and reference specific family members. While some responses use recurring phrases about 'delivering on promises,' they consistently acknowledge the emotional connection to the residents.
Questions for Your Tour
- 1With such beautiful mountain views on the grounds, are there specific outdoor spaces or organized garden walks where residents often gather?
- 2We've heard wonderful things about the leadership team here; how often do the directors interact personally with the residents and their families?
- 3Could you tell us more about the variety of social programs and daily activities available to keep residents engaged and connected?
- 4How does the staff ensure they are fully present and attentive to residents' needs, particularly during quiet hours or in the memory care wing?
- 5In the event of a medical emergency during the night, what is the specific protocol for getting immediate care for a resident?
- 6How does the facility address and resolve any regulatory or state-level feedback to ensure the highest standard of care is maintained?
Personalized based on this facility's data
Key Review Excerpts
“The staff is attentive, and most importantly, they truly care. I know mom is safe, secure, and is in a place where she can thrive.”
“The activities are wide-ranging — not only the usual Bingo & movies, but also current events discussions, ingenious art projects, bible study, literature for fun, live musical performances, group games, cooking, and, best of all, Sam’s Social Caf”
“The staff in the memory care should pay more attention to the residents then they do their cell phone. I do not find them committed to caring for them as the marketing material states.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Jun 10, 2026InspectionClean
FACILITY EVALUATION REPORT
Jan 7, 2026OtherClean
The report details an office visit conducted on January 7, 2026, involving a meeting with facility staff and licensing personnel. The discussion covered the facility's planned rebuild, adherence to current codes, and the appeal process. No specific deficiencies were cited in the provided report content.
Oct 23, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 7, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jun 25, 2025InspectionClean
The provided report is a Facility Evaluation Report from the CCLD, dated 06/25/2025. No specific deficiencies (Type A or Type B) were listed in the visible sections of the report.
May 19, 2025ComplaintClean
This report details a Complaint Investigation regarding an alleged failure to evacuate a resident during a mandatory evacuation. The investigation, conducted via phone and collateral visits, reviewed staff accounts and resident interviews concerning an incident on 1/7/25. Ultimately, the allegation was deemed unsubstantiated due to a lack of conclusive evidence.
Nov 25, 2024OtherClean
The facility underwent an unannounced case management visit to follow up on an incident report from 11/19/24. The investigator noted that no deficiencies were found during this visit, and the facility staff implemented updated safety measures, including sound device sensors in the residents' rooms.
Aug 26, 2024ComplaintClean
This report details a complaint investigation conducted on August 26, 2024, regarding allegations of staff failing to provide information on a resident's injury and staff retaining residents requiring higher levels of care. Both allegations were ultimately found to be unsubstantiated based on the evidence reviewed during the investigation.
Ownership & Operations
Who Operates This Facility
Park Marino Health Center, INC.
MARIA TERESITA QUIZON
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
39 reviews from families & visitors
Official Website
Visit parkmarino.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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