Terrace Ridge Assisted Living
Families consistently rate this highly — reviewers highlight compassionate and helpful staff. Schedule a visit to confirm the fit.
based on 7 Google reviews
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What this means for your family
The facility excels in providing a warm, family-oriented care environment with staff members who are highly praised for their kindness. While there was a past issue with administrative communication, recent experiences suggest a very high standard of person-centered care.
Google Reviews
Google Reviews
7 reviews analyzed“Families can expect a welcoming environment with staff members who are described as exceptionally kind and helpful during the transition process. While recent reviews highlight a high level of personalized care and a family-like atmosphere, there is a historical instance of poor administrative communication regarding documentation.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and helpful staff
- Welcoming atmosphere for new residents
- Personable intake and administrative assistance
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard such wonderful things about how welcoming and compassionate your staff is; how do you specifically help new residents settle into the Terrace Ridge community?
- 2Since we want to stay closely connected to our loved one's care, what is your preferred method for providing regular updates to family members?
- 3What does a typical day of social activities and engagement look like for the residents here?
- 4How does the care team handle medical emergencies or changes in health status during the overnight hours?
- 5With a cozy community of 74 residents, how do you ensure that each person's individual care plan is consistently followed by the administrative and care staff?
- 6How do you foster a sense of 'home' and a personalized atmosphere for residents during the intake and transition process?
Personalized based on this facility's data
Key Review Excerpts
“Very nice place and even better, very nice people. Chrissy was very helpful when I was looking for a place for my mom. Tammy answers all my questions and is super nice.”
“The care they give is the best,treat you like family always there when needed.The staff always has a smile willing to go out of their way for anyone.”
State Inspection History
State Inspections
Source: NC Division of Health Service Regulation
Oct 15, 2025Other
The facility failed to ensure physician's orders were implemented for 2 of 5 sampled residents regarding the discontinuation of medications. Specifically, Resident #1 continued to receive memantine ER despite a provider order to discontinue the medication to treat memory loss.
Oct 15, 2025Other
The facility failed to ensure physician's orders were implemented for 2 of 5 sampled residents. Specifically, the facility continued to administer memantine ER to Resident #1 despite an order from a Mental Health Provider to discontinue the medication.
Mar 13, 2024Complaint
The facility failed to ensure that two of eight exit doors accessible to residents known to be disoriented or wanderers were equipped with audible sounding devices. This lack of alarms contributed to incidents where residents, including Resident #3, were able to exit the facility unnoticed, leading to an elopement event.
Mar 13, 2024Complaint
The facility failed to ensure that exit doors accessible to residents known to be disoriented or wanderers were equipped with audible sounding devices. Specifically, the front entrance and kitchen back exit doors did not trigger an alarm when opened, posing a risk to residents with wandering behaviors.
Sep 16, 2022Other
The facility failed to maintain an accurate and current list of residents requiring physician-ordered therapeutic diets. Specifically, two out of three sampled residents were not correctly identified on the kitchen's therapeutic diet list, including a resident requiring a mechanical soft diet with ground meat and a resident requiring a complex renal/diabetic diet.
Sep 16, 2022Other
The facility failed to maintain an accurate and current list of residents requiring physician-ordered therapeutic diets. Specifically, two out of three sampled residents were not correctly identified on the kitchen's therapeutic diet list, including a resident requiring a mechanical soft diet and another requiring a highly specific renal/diabetic diet.
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References & Resources
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Google Reviews
7 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
NC DHSR — View Official Record
Public-record source of inspection history and licensure data shown on this page
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