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Assisted Living

Tender Loving Care Assisted Living Home

Families consistently rate this highly — reviewers highlight attentive and compassionate staff. Schedule a visit to confirm the fit.

1113 Hillside Drive, Keller, TX 762486 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.4/5

based on 8 Google reviews

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4
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Tender Loving Care Assisted Living Home Assisted Living in Keller, TX — Street View
Street View

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What this means for your family

This facility is highly regarded for its personalized attention, home-cooked meals, and ability to improve the well-being of residents with complex needs like Parkinson's. However, a very recent and severe allegation of poor care should be investigated personally by visiting the facility and speaking directly with current residents' families.

Google Reviews

Google Reviews

8 reviews on Google
Families can expect highly attentive, personalized care and a warm, home-like environment, with several reviewers noting significant improvements in their loved ones' well-being. While the facility is praised for its home-cooked meals and compassionate staff, one recent reviewer has raised serious concerns regarding the quality of care for a specific resident.

Quality Themes

Tap a score for details
Food10.0Staff10.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms9.0Value10.0

Strengths

  • Attentive and compassionate staff
  • High-quality home-cooked meals
  • Personalized care for complex needs
  • Excellent value for the price
  • Regular communication with families

Rating Trends

Tap a year to see what changed

2344.02018(1)5.02019(2)5.02020(1)5.02021(5)1.02025(1)

Distribution · 10 analyzed

5
8
4
1
3
0
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0
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How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since the home is so intimate with only 6 residents, how does that small group setting help tailor the daily meal menus to individual preferences?
  • 2We love hearing about the home-cooked meals here; could you tell us more about how the menu is planned and if residents can request specific favorites?
  • 3With such a small number of residents, how do you ensure that the staff can provide specialized attention if a resident's medical needs become more complex?
  • 4How does the team manage communication with families to keep us updated on our loved one's well-being and any changes in their health?
  • 5What kind of daily activities or social outings do you organize to keep the residents engaged within such a cozy environment?
  • 6In a smaller home setting, what is the specific protocol for handling a medical emergency or contacting doctors after hours?

Personalized based on this facility's data


Key Review Excerpts

His previous assisted living home was awful. We didn't realize just how bad his care was until we moved him to TLC and dad started making vast improvements in his overall appearance, countenance, demeanor, etc.

Family of a resident with Parkinson's · 2021★★★★★

The staff has been patient and attentive to all her needs. I would recommend this facility to anyone looking for assisted living for their loved ones.

Family of a transferred resident · 2021★★★★★

My dad loved the home cooked meals and the personal attention he received. It’s an excellent value as well.

Long-term resident's family · 2021★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
21deficiencies

Key Findings

Recent inspections of Tender Loving Care Assisted Living Home revealed several deficiencies related to fire safety protocols, emergency preparedness planning, and administrative documentation. While many issues were noted in 2022 and 2023, the facility has documented corrections for most of these violations.

Jan 10, 2023Routine

Health Code (7 violations)

Health CodeCorrected May 21, 2023

The facility failed to either assess a resident or to develop, approve, sign, or follow a service plan within the allowable time.

Health CodeCorrected May 21, 2023

The facility failed to conduct required fire drills and document fire drills on the required form.

Health CodeCorrected May 21, 2023

The facility failed to provide a locked area for all medications.

Health CodeCorrected May 21, 2023

The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.

Health CodeCorrected May 21, 2023

The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.

Health CodeCorrected May 21, 2023

The facility failed to have documented evidence that direct care staff had completed all required continuing education.

Health CodeCorrected May 21, 2023

The facility failed to search the NAR and EMR annually.

Mar 23, 2022Routine

Life Safety Code (13 violations)

Life Safety CodeCorrected Apr 18, 2022

The facility failed to provide the required emergency preparedness and response plan training and conduct drills.

Corrected May 1, 2022

The facility failed to provide the minimum levels of illumination required in the facility.

Life Safety CodeCorrected Apr 18, 2022

The facility failed to keep documentation about the fire alarm system onsite at the facility.

Life Safety CodeCorrected Apr 18, 2022

The facility's plan failed to document the contact information for the EMC for the area.

Life Safety CodeCorrected Apr 18, 2022

The facility failed to keep documentation about the fire sprinkler system onsite at the facility.

Life Safety CodeCorrected Apr 18, 2022

The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.

Life Safety CodeCorrected May 1, 2022

The facility failed to ensure doors in the facility met the referenced codes and standards.

Life Safety CodeCorrected Apr 18, 2022

The facility failed to include a section addressing direction and control in the emergency preparedness and response plan.

Life Safety CodeCorrected Apr 18, 2022

The facility failed to ensure the power source for a fire alarm was a dedicated circuit in the facility's electrical system and that the fire alarm had a secondary, emergency power source.

Life Safety CodeCorrected Apr 18, 2022

The facility failed to include a section addressing communication in the emergency preparedness and response plan.

Life Safety Code

The facility failed to conduct required fire drills and document fire drills on the required form.

Life Safety CodeCorrected Apr 11, 2022

The facility failed to conduct and document a risk assessment for potential emergencies or disasters.

Life Safety CodeCorrected Apr 18, 2022

The facility failed to provide portable fire extinguishers that met the referenced codes and standards.

Life Safety CodeCorrected Mar 24, 2022

The facility failed to screen visitors in accordance with HHSC guidance.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cesam Care LLC

Organization Type

for profit

Administrator

HYERYUNG S CHUNG

Source: State licensing data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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