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Public Google reviewers rate this highly and often mention compassionate and dedicated caregiving staff. Schedule a visit to confirm the fit.
based on 57 Google reviews
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Public Google reviewers rate Tarina of Cypresswood highly. Reviewers highlight: compassionate and dedicated caregiving staff, smooth transitions for memory care admissions. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Tarina of Cypresswood (formerly Atria/Novellus) will find a community praised for its exceptionally caring and attentive staff, particularly in memory care transitions. However, recent reviews highlight significant maintenance concerns, including a long-term broken elevator and issues with air conditioning, which may impact mobility and comfort.
Quality Themes
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Concerns
Rating Trends
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Distribution · 59 analyzed
The owner provides highly personalized responses to positive reviews, frequently naming specific staff members mentioned by the reviewer. For negative reviews, the owner uses a professional, empathetic tone and occasionally provides direct contact information for management to resolve disputes.
Personalized based on this facility's data
Key Review Excerpts
“The staff and caregivers were so very kind and helpful. They always seemed glad to see you visit.”
“Elevator is not working, and has not been for weeks. This means that residents and visitors who use mobility devises, and may not be able to use stairs are just out of luck I guess!”
“My grandmother moved into this community almost two year ago, and during the pandemic their love and care for the residence has not ceased.”
Source: Texas Health & Human Services Commission
Key Findings
Tarina of Cypresswood has a history of several safety and health violations identified during 2019 inspections, primarily related to fire safety systems, electrical compliance, and building maintenance. However, there are currently no active enforcement actions listed against the facility.
Health Code (1 violations) | Life Safety Code (3 violations)
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
The facility failed to ensure that locking devices on control doors released when power to the facility was interrupted.
The facility failed to ensure that locking devices on exit doors released when power to the facility was interrupted.
The facility failed to ensure metal or other approved waste baskets were provided in all areas where smoking is permitted.
Health Code (5 violations) | Life Safety Code (9 violations)
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure compliance with the National Electrical Code, NFPA 101.
The facility failed to maintain floor, ceiling, and wall finish materials to provide a sanitary and structurally safe environment.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to post the required public notice stating that some resident rooms may be monitored electronically by devices that are concealed.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to ensure the water supply was of safe, sanitary quality; adequate in quantity and pressure; and obtained from an approved water supply system.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building was kept in good repair.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
Tarina of Cypresswood LLC
for profit
SAGA SENIOR LIVING LLC
CHELSEA SMITH
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Google Reviews
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Official Website
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TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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