Tarina of Cypresswood
Families consistently rate this highly — reviewers highlight compassionate and dedicated caregiving staff. Schedule a visit to confirm the fit.
based on 57 Google reviews
Watch Tarina of Cypresswood
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility offers exceptional, heart-centered care from a staff that many families find deeply comforting during transitions. However, you must investigate the current status of the elevator and air conditioning, as recent reports of broken essential infrastructure are a significant concern for resident safety and comfort.
Google Reviews
Google Reviews
57 reviews on Google“Families considering Tarina of Cypresswood (formerly Atria/Novellus) will find a community praised for its exceptionally caring and attentive staff, particularly in memory care transitions. However, recent reviews highlight significant maintenance concerns, including a long-term broken elevator and issues with air conditioning, which may impact mobility and comfort.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated caregiving staff
- Smooth transitions for memory care admissions
- Clean and well-maintained living environments
- Engaging daily activities and programming
Concerns
- Broken elevator affecting mobility (mentioned by 2 reviewers)
- Issues with facility temperature/air conditioning
- Inconsistent communication regarding care updates (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 58 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, frequently naming specific staff members mentioned by the reviewer. For negative reviews, the owner uses a professional, empathetic tone and occasionally provides direct contact information for management to resolve disputes.
Questions for Your Tour
- 1It’s wonderful to see how much care the management puts into responding to feedback; how do you ensure that care updates are communicated consistently to families?
- 2We are looking for a place with great engagement; could you tell us more about the daily activities and programming available for residents?
- 3Since the facility is memory care certified, what does the transition process look like for a new resident moving into that specialized care?
- 4Could you tell us a bit about the dining experience and how much input residents have regarding the daily menus?
- 5How do you manage resident comfort regarding the indoor temperature, especially during the warmer months?
- 6In the event of a medical emergency or a change in health status during the night, what is the protocol for notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“Bethany at Novellus was amazing, she coordinated the hospital discharge and moving him into the facility all in less than 24 hrs. He is being extremely well cared for and loved every day.”
“The staff and caregivers were so very kind and helpful. They always seemed glad to see you visit.”
“Elevator is not working, and has not been for weeks. This means that residents and visitors who use mobility devises, and may not be able to use stairs are just out of luck I guess!”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Tarina of Cypresswood has a history of several safety and health violations identified during 2019 inspections, primarily related to fire safety systems, electrical compliance, and building maintenance. However, there are currently no active enforcement actions listed against the facility.
Mar 25, 2019Routine
Health Code (1 violations) | Life Safety Code (3 violations)
The facility failed to ensure that locking devices on control doors released when power to the facility was interrupted.
The facility failed to ensure metal or other approved waste baskets were provided in all areas where smoking is permitted.
The facility failed to provide a manual fire alarm pull within five feet of each exit door with a sign stating, "Pull to release door in emergency."
The facility failed to ensure that locking devices on exit doors released when power to the facility was interrupted.
Feb 19, 2019Routine15Report
Health Code (5 violations) | Life Safety Code (9 violations)
The facility failed to ensure compliance with the National Electrical Code, NFPA 101.
The facility failed to comply with Chapter 19 of NFPA 101.
The facility failed to provide exit signs with emergency power.
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure the building was kept in good repair.
The facility failed to ensure hazardous areas were constructed in compliance with licensing standards for assisted living facilities, and/or that volatile materials were not stored in the facility.
The facility failed to ensure the installation of the smoke detection system complied with applicable requirements.
The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.
The facility failed to ensure a written emergency plan that addresses the eight core functions of emergency management was provided.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the water supply was of safe, sanitary quality; adequate in quantity and pressure; and obtained from an approved water supply system.
The facility failed to post the required public notice stating that some resident rooms may be monitored electronically by devices that are concealed.
The facility failed to provide lighting levels in compliance with licensing standards for assisted living facilities.
The facility failed to provide a site and/or building free of fire, health, or physical hazards.
The facility failed to maintain floor, ceiling, and wall finish materials to provide a sanitary and structurally safe environment.
Ownership & Operations
Who Operates This Facility
Tarina of Cypresswood LLC
for profit
SAGA SENIOR LIVING LLC
CHELSEA SMITH
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit sagaseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Avid Care Cottages
1.1 miAssisted Living · Houston, TX
Wood Glen Court Assisted Living
1.4 miAssisted Living · Spring, TX
Avid Care Cottages
2.7 miAssisted Living · Houston, TX
Champions Healthcare at Willowbrook
3.7 miNursing Home · Houston, TX
New Haven Assisted Living of Spring
4.0 miAssisted Living · Spring, TX
The Village at Gleannloch Farms
4.1 miNursing Home · Spring, TX