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Assisted Living

Avid Care Cottages

Families consistently rate this highly — reviewers highlight compassionate and loving caregiving. Schedule a visit to confirm the fit.

3611 Glenpine Dr., Olde Oaks · Houston, TX 7706810 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.0/5

based on 9 Google reviews

5
4
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Avid Care Cottages Assisted Living in Houston, TX — Street View
Street View

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What this means for your family

This facility is excellent for residents needing specialized rehabilitation or memory care, with a proven track record of compassionate, attentive staff. However, before enrolling, you should verify their current communication protocols to ensure you can easily reach management regarding your loved one's care.

Google Reviews

Google Reviews

9 reviews on Google

Families can expect high-quality, compassionate care, particularly for residents needing rehabilitation or memory care support. While some reviewers praise the attentive staff and successful physical therapy outcomes, one reviewer reported significant difficulty reaching the facility via phone or email.

Quality Themes

Tap a score for details
FoodN/AStaff10.0CleanN/AActivitiesN/AMedsN/AMemory10.0Comms1.0ValueN/A

Strengths

  • Compassionate and loving caregiving
  • Effective rehabilitation and physical therapy support
  • Strong support for memory care/Alzheimer's patients
  • Attentive and accessible staff for health updates

Concerns

  • Difficulty with communication and responsiveness

Rating Trends

Tap a year to see what changed

2344.72020(3)5.02021(1)1.02022(1)5.02023(1)1.02024(1)5.02025(1)5.02026(1)

Distribution · 9 analyzed

5
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1
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0
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How They Respond to Reviews

67%response rate
Generic

The owner primarily uses a repetitive 'Thank you!' template for positive reviews, only providing personalized or detailed responses when the review contains significant emotional content or a complaint.

Questions for Your Tour

  • 1With such a small, intimate community of 10 residents, how do you ensure each person's specific daily routine and personal preferences are honored?
  • 2We've heard wonderful things about the compassion of your caregivers; how do you maintain that high level of loving care during shift changes?
  • 3What is the best way for us to stay in regular contact with the staff to get quick updates on our loved one's health and well-being?
  • 4How does the team coordinate with physical therapists to support residents who are working on rehabilitation or mobility?
  • 5Can you tell us more about the specific programming and activities available to keep residents engaged, especially those in memory care?
  • 6In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

I needed a place to rehab my walking. I came there 16 months ago as a 450 pound man near being a total invalid who could not sit up or roll in bed very well and could not leave bed. I needed a place to get home physical therapy and occupational therapy through my Medicare advantage plan. I went on a Golo diet that I set up with Avid administrator and lost 100 pounds.

Rehab patient · 2021★★★★★

My mother-in-law was always loved and well taken care of by Adel and her staff at Glen Pine. I could call any time to get an update on her health. My MIL had progressive Alzheimer’s disease, but that did not matter to the caregivers.

Memory care family member · 2020★★★★★

The care my dad gets is so wonderful. They are so good with him and he loves the attention.

Long-term resident's family · 2023★★★★★
Source: 9 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
7deficiencies

Key Findings

Avid Care Cottages has a history of regulatory issues, including several Life Safety Code violations in 2019 related to building maintenance and fire safety. Most significantly, the facility received an administrative penalty of $3,600 in June 2023 following a failure to ensure residents were protected from abuse, neglect, or exploitation.

Jun 5, 2023Enforcement
PenaltyReport

Administrative Penalty — The facility failed to ensure each resident was free from abuse, neglect, and exploitation. (TAC 553.267(a)(3)(E)(ii))

May 6, 2019Routine

Life Safety Code (7 violations)

Life Safety CodeCorrected May 24, 2019

The facility failed to ensure the building was kept in good repair.

Life Safety CodeCorrected May 24, 2019

The facility failed to ensure all monthly and yearly extinguisher inspections were performed and/or documented; and/or that unserviceable extinguishers were replaced.

Life Safety CodeCorrected Jun 1, 2019

The facility failed to ensure that no open flame heating device was permitted; and/or that all fuel burning heating devices were vented; and/or that working fireplaces were safe and enclosed.

Life Safety CodeCorrected May 24, 2019

The facility failed to ensure the outside areas, grounds, adjacent buildings, and all site features were maintained free of fire or health hazards; and/or failed to ensure that water would drain away from the facility to prevent standing water near the building.

Life Safety CodeCorrected May 24, 2019

The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.

Life Safety CodeCorrected Jun 1, 2019

The facility failed to ensure that all operable windows had insect screens.

Life Safety CodeCorrected May 24, 2019

The facility failed to ensure the building and structure complied with other applicable chapters of the Life Safety Code, NFPA 101.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Access Harmony Group LLC

Organization Type

for profit

Administrator

ADEL A GIVENS

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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