Supreme Family Care Home

The facility failed to prepare weekly menus in advance with specified serving quantities and required nutritional components. Observations showed menus lacked serving sizes, liquids, and Registered Dietician signatures, and staff were unaware of requirements for daily juice, milk, or specific protein servings.

The facility failed to prepare menus at least one week in advance with specified serving quantities and daily food requirements. Observations revealed a handwritten menu lacking serving sizes, liquids, and a Registered Dietician's signature.

The facility failed to implement required COVID-19 safety protocols regarding staff mask usage. Specifically, the Supervisor-in-Charge was observed entering the facility without a mask and removing it after receiving a food delivery, violating state and CDC guidance.

The facility failed to ensure that recommendations and guidance established by the State of North Carolina and the CDC during the COVID-19 pandemic were implemented and maintained. Specifically, the facility did not adequately implement measures to provide protection and reduce the risk of infection during the pandemic.

The facility failed to ensure the implementation of physician orders for one resident regarding finger stick blood sugar (FSBS) checks. While orders required checks before meals and at bedtime, documentation showed inconsistent timing and a failure to perform the required frequency during April 2021.

The facility failed to ensure that 14 hours of planned activities were provided to all residents each week. Observations showed an outdated July 2017 calendar was being displayed, and interviews with residents indicated they were not being offered activities at the facility beyond watching television or walking outside.

The facility failed to ensure that 14 hours of planned activities were provided to all residents each week. Observations showed an outdated July 2017 calendar was displayed, and interviews with residents and staff revealed that activities were not being offered as scheduled, with residents primarily engaging in television or walking.