On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 345 Google reviews

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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Medicare Special Focus status indicates a history of serious quality problems and heightened oversight. Review the latest inspection records, ask what corrective actions remain open, and visit in person before deciding.
Sunview Respiratory and Rehabilitation receives highly polarized feedback, with many families praising the dedicated therapy teams and clean, updated facilities, while others report severe neglect and communication failures. While some patients experience successful recoveries and compassionate care, multiple reviewers describe alarming issues including ignored call lights, poor hygiene, and dangerous lapses in medical oversight.
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Distribution · 188 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“The nurse call button being unanswered for hours, not receiving her pain medication for hours after asking for it, being left to sleep in a waiting room type chair only to fall at some point in the night finally being found in the morning and not contacting us to inform us of the fall!!!”
“The facility was very clean but as far as the Nurses taking care of my mother was poor. She came home with a bad rash and UTI because they would not attend to her needs as quick and necessary.”
This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has concerning patterns with families filing 8 complaints that triggered federal inspections, revealing recurring issues with quality of care, resident rights, and safety protocols. Problems span treatment and care delivery, medication management, infection control, and facility safety systems. While all deficiencies show correction dates, the repeated complaints and wide range of care areas suggest ongoing operational challenges families should carefully consider.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Source: AZ State Licensing Agency
No deficiencies are reported in this inspection record.
The Risk-Based complaint survey was conducted on October 21, 2025 through October 22, 2025 for the investigation of intake #s: AZ00162875, AZ00163980, AZ00168281, AZ00168688, AZ00168838, AZ00169530, AZ00170926, AZ00171429, AZ00172525, AZ00173476, AZ00174023, AZ00175854, AZ00176622, The complaint investigation was conducted 11/12/2025, with investigation of intake: 00149331. There were no deficiencies cited.
An onsite complaint survey was conducted on July 30, 2025 for the investigation of intake #00137378, AZ00195020, AZ00194909, AZ00193888. There were no deficiencies cited.
An onsite complaint survey was conducted on July 10, 2025 for the investigation of intake #00134982, 00127338, 00126466. There were no deficiencies cited.
An off-site modification survey was conducted on June 20, 2025 and no deficiencies were noted.
A complaint survey was conducted on May 28, 2025 for the investigation of intakes #'s: 00130833, AZ00193743, AZ00192948, AZ00192946. There were no deficiencies cited.
A complaint survey was conducted on April 29, 2025 for the investigation of intakes #'s: 00128346, 00127979, AZ002224321, 00128167. There were no deficiencies cited.
A complaint survey was conducted on April 11, 2025 for the investigation of intake #AZ00224078. There were no deficiencies cited.
Sunview Respiratory and Rehabilitation
for profit
The Ensign Group
346 facilities nationwide
Chain avg rating: 3.2/5 · Rank 137 of 328
Key personnel
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