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Public Google reviewers rate this highly and often mention warm, attentive, and compassionate staff. Schedule a visit to confirm the fit.
based on 21 Google reviews
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Public Google reviewers rate Ahsl Jenison Maplewood highly. Reviewers highlight: warm, attentive, and compassionate staff, engaging activities and field trips. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
American House Jenison generally receives high praise for its warm, attentive staff and engaging activities, with many families noting that their loved ones felt comfortable and well-cared for. However, there are significant reports of declining service quality, specifically regarding cleanliness, dietary standards, and staffing levels, which suggests a potential inconsistency in the care experience.
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Distribution · 41 analyzed
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Key Review Excerpts
“The staff was genuine and attentive. I had gotten to know most of them during the last month as I visited most every day -- and I would recommend them each without hesitation.”
“Lynsi is amazing and extremely attentive and responsive to questions, texts, phone calls, etc.. It was one of the hardest things I’ve ever done putting my 92 year old Dad into memory care, but it was necessary for his safety.”
“My mother had to clean her own room and bathroom because of lack of help (realize that our monthly pay didn't change). In addition little thought was given to special diet needs with many times pizza or hot dogs were being served.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had several investigations regarding resident mistreatment, including instances of physical roughness by a staff member and verbal abuse by another. While the facility has implemented corrective action plans and terminated involved employees, these incidents indicate significant concerns regarding staff conduct and resident safety.
Resident A was physically mistreated by direct care worker Selina Braddock, who forcefully grabbed the resident's arm during a transfer, causing pain and visible finger-shaped indentations.
No deficiencies are reported in this inspection record.
Staff member Pamela Berridge was verbally abusive to Resident A, telling the resident to 'shut up' regarding hallucinations and slamming the door.
Allegation that Resident A does not receive adequate care at the facility.
Ah Jenison Subtenant LLC
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Google Reviews
21 reviews from families & visitors
Official Website
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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