Sunrise Skilled Nur & Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 74 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 11.0)
- High staff turnover (53%)
- High RN turnover (57%)
Bottom 25% in IL · Critically understaffed (RN) · Worst in CREST HEALTHCARE CONSULTING chain · $170,381 in fines
What this means for your family
Sunrise Skilled Nursing & Rehab is highly regarded for its cleanliness and compassionate staff, making it a strong candidate for long-term care. However, families should maintain active involvement in their loved one's care plan, as there have been isolated reports regarding medication management and resource availability that warrant direct communication with the administration.
Google Reviews
Google Reviews
74 reviews on Google“Sunrise Skilled Nursing & Rehab is frequently praised by families for its compassionate, attentive staff and clean, well-maintained environment. While many reviewers express high satisfaction with the care their loved ones receive, there are isolated concerns regarding medication management and resource availability. Families generally feel supported by the staff, though some have raised questions about communication and care protocols during difficult health transitions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Strong communication with families
- Supportive and welcoming environment
Concerns
- Potential over-medication or lack of responsiveness to patient distress (mentioned by 2 reviewers)
- Resource limitations impacting quality of care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 79 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that management is very active in responding to feedback online; how does the facility use family input to improve daily care?
- 2What specific protocols are in place to ensure medication is administered accurately and that any changes in a resident's condition are caught immediately?
- 3With the recent inspections, what specific steps has the nursing team taken to address staffing levels and ensure residents get timely attention?
- 4How does the nursing staff handle it when a resident is in distress or seems particularly uncomfortable during the night shift?
- 5Could you tell me more about the daily activities and social programs available to keep residents engaged and active?
- 6What is the process for communicating with families regarding any updates to a resident's medical care or changes in their health status?
Personalized based on this facility's data
Key Review Excerpts
“The staff are always very nice and go above and beyond to ensure the safety and happiness of the residents.”
“My Mother has really adjusted well since she is in the Memory Care unit. She is making friends and the staff keeps them busy with activities. Makes me feel better.”
“The staff is very nice & welcoming and management truly works with you on meeting your needs & schedule. The facility was nice & clean on the inside & outside and did not smell like some LTC facilities do.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering nearly half of the deficiencies at this facility, with concerning patterns in accident prevention, medication management, and abuse prevention that persist across surveys from 2022 to 2025. Most notably, accident hazards appear repeatedly in five separate inspections, and recent 2025 complaints involved failures to prevent abuse and report incidents properly, though the facility has corrected each cited deficiency.
Dec 17, 2025Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Oct 14, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 1, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 22, 2025Complaint1
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
May 6, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 25, 2024Routine5
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Aug 1, 2025
$86,444
Payment Denial
Aug 1, 2025
55-day denial
Fine
May 22, 2025
$170,381
Ownership & Operations
Who Operates This Facility
Sunrise Skilled Nur & Rehab
for profit
Chain Affiliation
Crest Healthcare Consulting
13 facilities nationwide
Chain avg rating: 1.6/5 · Rank 6 of 13 (Worst)
Ownership & Management
Owners
Crest Crjs Tbd Holdco LLC
Owner (parent company) · Organization
Il M Trust
Owner (parent company) · Organization
Jcecf Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit sunrise-snr.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.