Sunrise of Chandler
Families consistently rate this highly — reviewers highlight compassionate and professional nursing and care staff. Schedule a visit to confirm the fit.
based on 56 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize a warm, family-oriented environment with highly experienced and compassionate staff. The high standard of cleanliness and food quality is a significant plus, though you should verify if your loved one's specific medical needs align with their current care capabilities.
Google Reviews
Google Reviews
56 reviews analyzed“Sunrise of Chandler is highly regarded by families for its compassionate, long-tenured staff and its ability to provide a warm, home-like atmosphere. Reviewers frequently praise the facility's cleanliness, the quality of the food, and the specialized care provided in both assisted living and memory care wings.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing and care staff
- Clean, well-maintained, and pleasant-smelling environment
- High-quality food and dining options
- Engaging activities and social programming
- Strong sense of community and family-like atmosphere
Rating Trends
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Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've noticed how much care goes into responding to feedback here; how does the management team use resident and family input to improve daily operations?
- 2The dining options look wonderful in the photos; could you tell us more about how much variety there is in the daily menus and how much input residents have in meal choices?
- 3The community seems so vibrant; what are some of the most popular social activities or group outings that residents participate in during the week?
- 4Since the facility is so well-maintained and pleasant, what is your routine for ensuring the common areas and resident rooms stay clean and comfortable?
- 5In terms of medical care, how is the nursing staff structured to handle sudden changes in a resident's health or an unexpected medical emergency?
- 6We are looking for a true sense of community; how does the staff work to help new residents integrate and build friendships with the long-term residents?
Personalized based on this facility's data
Key Review Excerpts
“I can’t tell you enough how wonderful this establishment is as far as safety, attentiveness as well as respect and dignity (their food is actually good too!). I’ve worked in care facilities most of my career and this is the best I’ve ever encountered, it feels like home.”
“The staff in this community have been there for a long time too which is wonderful to see how committed they are to their residents and community.”
“Before Sunrise I had developed a serious pressure sore and had become infected and spread to bone. Medical providers advised that it could be treated but would probably never heal. After the infection and responded to antibiotics and I was no longer attached to IVs.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
Jan 29, 2026ComplaintCleanReport
No deficiencies were found during the on-site investigation of complaint 00155682 conducted on January 29, 2026.
Sep 23, 2025Routine
The following deficiencies were found during the on-site compliance inspection conducted on September 23, 2025:
Based on documentation review and interview, the health care institution failed to establish, document, and implement tuberculosis (TB) infection control activities, including annually assessing the health care institution's risk of exposure to infectious TB. The deficient practice posed a TB exposure risk to residents and staff. Findings include: 1. A review of the facility’s documentation revealed an incomplete annual assessment of the facility's TB risk assessment for 2024, with no signatures. No other current documentation of an annual assessment was available. 2. In an interview, E9 acknowledged that an assessment of the health care institution's risk of exposure to infectious TB was not conducted. 3. In an exit interview, the findings were reviewed with E8 and E9, and no additional information was provided.
Based on documentation review, record review, and interview, the manager failed to ensure a resident provided documentation of freedom from infectious tuberculosis (TB) as specified in R9-10-113, for eight of eight residents sampled. The deficient practice posed a high potential health and safety risk to residents and staff of TB exposure. Findings include: 1. R9-10-113.A states "If a health care institution is subject to the requirements of this Section, as specified in an Article in this Chapter, the health care institution's chief administrative officer shall ensure that the health care institution establishes, documents, and implements tuberculosis infection control activities that...2. Include: a. For each individual who is employed by the health care institution, provides volunteer services for the health care institution, or is admitted to the health care institution and who is subject to the requirements of this Section, screening, on or before the date specified in the applicable Article of this Chapter, that consists of: i. Assessing risks of prior exposure to infectious tuberculosis, ii. Determining if the individual has signs or symptoms of tuberculosis, and iii. Obtaining documentation of the individual's freedom from infectious tuberculosis according to subsection (B)(1)..." 2. A review of R1's, R2’s, R3’s, R4’s, R5’s, R6’s, R7’s, and R8’s medical records revealed no documentation of an assessment of the residents' risk of exposure to infectious TB. Based on the acceptance dates, this documentation was required. 3. A review of the facility's policies and procedures revealed a policy titled “TB Screening.” The policy stated, “ For states/provinces requiring TB screening/testing, requirements may include: Risk evaluation, symptom screening, and IGRA blood test.” 4. In an interview, E9 acknowledged that an assessment of the resident’s risk of exposure to infectious TB was not conducted. 5. In an exit interview, the findings were reviewed with E8 and E9, and no additional information was provided.
Based on record review and interview, the manager failed to ensure a medication was administered in compliance with a medication order for one of eight residents reviewed. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication. Findings include: 1. A review of R3's medical record revealed a current written service plan dated September 3, 2025. This service plan indicated R3 received medication administration. 2. A review of R3's medical record revealed signed medication orders dated June 9, 2025. The medication order stated “Propranolol HCl Oral Tablet 20 mg. Give 1 tablet by mouth two times a day related to Essential Hypertension. Hold for SBP less than 100 or HR less than 60.” 3. A review of R3's medical record revealed a September 2025 medication administration record (MAR). This MAR stated “Propranolol HCl Oral Tablet 20 mg. Give 1 tablet by mouth two times a day related to Essential Hypertension. Hold for SBP less than 100 or HR less than 60.” “Propranolol” was administered on the following dates: September 2, 2025, between 1900-2100 with R3’s heart rate (HR) at 56 September 15, 2025 between 0700 - 0900 with R3’s HR at 58 September 21, 2025 between 0700 - 0900 with R3’s HR at 57 September 22, 2025 between 0700 - 0900 with R3’s HR at 47 4. In an interview, E8 acknowledged that “Propranolol” was supposed to be held on those dates. 5. In an exit interview, the findings were reviewed with E8 and E9, and no additional information was provided.
Aug 9, 2023Routine
The following deficiencies were found during the on-site compliance inspection conducted on August 9-10, 2023:
Based on observation and interview, the manager failed to ensure there was a current drug reference guide that was available for use by personnel members which posed a health and safety risk to the resident if the caregiver was unable to reference a medication a resident was taking. Findings include: 1. During the compliance inspection the compliance officer observed the facility was providing medication administration services. The facility's current drug reference guide was the Nursing 2022 Drug Handbook by Wolters Kluwer. 2. A Google search found "Nursing 2023 Drug Handbook by Wolters Kluwer and also the 2024 edition. 3. In an interview, E2 acknowledged the facility's drug reference guide was not current.
Based on observation and interview, the manager failed to ensure that soiled linens stored by the assisted living facility were stored in a closed container away from food storage, kitchen, and dining areas. Findings included: 1. During a tour of the facility's memory care unit, E1, E2, and the compliance officer observed four uncovered hamper/baskets of soiled linen sitting the facility's laundry room. 2. In an interview, E1 and E 2 acknowledged the facility was storing uncovered soiled linen in the memory care unit's laundry room. Technical assistance was provided during the compliance inspection on July 6-7, 2022.
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References & Resources
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Google Reviews
56 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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