Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 10 Google reviews
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Public Google reviewers rate Grace Assisted Living Home highly. Reviewers highlight: compassionate and caring staff, clean and inviting atmosphere. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families can expect a highly compassionate and clean environment where staff members are frequently praised for treating residents like family. While most reviews highlight exceptional care and communication, one reviewer raised serious allegations regarding financial exploitation and privacy issues.
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Key Review Excerpts
“My husband is so lucky and blessed to be there during his stroke recovery. I’m able to rest daily knowing he’s well cared for while I’m at work and need help with his care.”
“His room was clean, he was well cared for, and there was always open communication between us and the staff.”
“The caretakers are extremely patient and kind to my father. My Dad suffers from dimentia so their is alot of challenges with his behavior. The staff communicates to me and my Dad in a loving manner.”
Source: AZ State Licensing Agency
An on-site investigation of complaint AZ00205386 was conducted on February 2, 2024, and no deficiencies were cited .
The following deficiency was found during the on-site compliance inspection and investigation of complaint AZ00195267 conducted on September 20, 2023:
Based on documentation review, record review, and interview, the manager failed to ensure a residency agreement contained provisions allowing a manager to terminate residency of a resident in compliance with A.A.C. R9-10-807(G), for two of two residents sampled. The deficient practice posed a risk if the resident was not informed of the terms of residency. Findings include: 1. A review of facility documentation revealed a policy and procedure titled "Termination of Residency" (dated in February 2022). The policy and procedure stated "1. A Manager may terminate residency of a resident as follows:... ii. The individual requires continuous medical services, nursing services (unless the facility complies with behavioral health services) iii. The assisted living services needed by the individual are not within the facility's scope of services; iv. The facility does not have the ability to provide the assisted living services needed by the individual' or v. The individual requires restraints, including the use of bedrails." 2. A review of R1's medical record revealed a residency agreement. The residency agreement stated "A. A Manager shall not accept or retain an individual if: a. The individual requires continuous: a. Medical services; b Nursing services; c. Behavioral health services; b. The assisted living services needed by the individual are not within the assisted living facility's scope of services; c. The assisted living facility does not have the ability to provide the assisted living services needed by the individual; or d. The individual requires restraints, including the use of bedrails." However, documentation to indicate the residency agreement contained provisions allowing a manager to terminate residency of a resident in compliance with A.A.C. R9-10-807(G) was not available for review. 3. A review of R2's medical record revealed a residency agreement. The residency agreement stated "A. A Manager shall not accept or retain an individual if: a. The individual requires continuous: a. Medical services; b Nursing services; c. Behavioral health services; b. The assisted living services needed by the individual are not within the assisted living facility's scope of services and a home health agency or hospice service agency is not involved in the care of the individual; c. The assisted living facility does not have the ability to provide the assisted living services needed by the individual; or d. The individual requires restraints, including the use of bedrails." However, documentation to indicate the residency agreement contained provisions allowing a manager to terminate residency of a resident in compliance with A.A.C. R9-10-807(G) was not available for review. 4. In an interview, E1 acknowledged R1's residency agreement did not include the correct provisions for an assisted living facility to terminate residency with a fourteen-day written notice which was required to include the primary condition for which the individual needs assisted l
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