Sunrise of Beverly Hills
Families consistently rate this highly — reviewers highlight compassionate and attentive nursing staff. Schedule a visit to confirm the fit.
based on 74 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize high-quality, compassionate care and a beautiful environment. However, families should be prepared for a premium price point and should specifically inquire about the level of cognitive engagement available for residents who do not yet require full memory care services.
Google Reviews
Google Reviews
74 reviews on Google“Sunrise of Beverly Hills is highly regarded for its exceptionally warm, family-oriented staff and beautiful, hotel-like amenities. While many families praise the compassionate care and smooth move-in processes, some reviewers have noted concerns regarding high costs and a lack of specific cognitive support for residents not yet in full memory care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Beautiful, well-maintained, and clean facility
- Smooth and supportive move-in process
- Engaging resident activities and amenities
Concerns
- High cost of care (mentioned by 3 reviewers)
- Limited cognitive support for residents not in memory care
- Staffing shortages on memory care floors
Rating Trends
Tap a year to see what changed
Distribution · 74 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently use the reviewer's name and reference specific staff members or details mentioned in the review. They maintain a warm, professional, and appreciative tone across almost all interactions.
Questions for Your Tour
- 1I noticed how much the management team values feedback from families; how does the staff typically incorporate resident or family suggestions into the daily care plan?
- 2Since the facility is so beautifully maintained, could you tell me more about how the common areas are utilized for resident social hours and group activities?
- 3For residents who may need a bit more cognitive engagement but aren't in the dedicated memory care wing, what specific types of mental stimulation or support programs are available?
- 4We want to ensure a smooth transition, so could you walk us through what the move-in process looks like and how you help a new resident settle into the community?
- 5In the event of a medical emergency or a change in health status during the night, what is the protocol for notifying the family and providing immediate care?
- 6With the premium level of service offered here, how do you ensure that the high standard of attentive nursing care remains consistent across all shifts?
Personalized based on this facility's data
Key Review Excerpts
“The staff are exceptional and truly create a warm, family-oriented environment. Special shout out to Cindy for always advocating for her residents and making sure their best interests come first.”
“Cindy Ismailyan especially has been incredibly helpful in expediting my mother’s move in, being available any time I call or email with questions, and helping us find furniture last minute.”
“The past nine years my father spent on the Reminiscences Floor at Sunrise were as happy as any time in his life. The care, love and respect he received were extraordinary.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 27, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Mar 27, 2026OtherClean
This was an unannounced Case Management visit conducted on 3/27/2026. The primary purpose of the visit was to serve an immediate exclusion order for staff #1, which was deemed a Type A deficiency. Additionally, Government Code 11522 was issued regarding the exclusion.
Aug 15, 2025OtherClean
The visit was a Case Management follow-up conducted by the Licensing Program Analyst. The primary focus was on the status of the facility's elevator system, which had been previously noted as being in disrepair. The facility reported that two of the three elevators are currently working, with the third expected to be repaired on the day of the visit.
Jul 30, 2025ComplaintClean
This was a Complaint Investigation Report conducted on 07/30/2025 regarding allegations about elevator safety. The investigation found that the initial allegation regarding the elevator closing quickly on residents was unsubstantiated based on interviews and observations. The facility was cited for the general issue of ensuring elevators are in good repair.
Jul 30, 2025InspectionClean
This was a Complaint Investigation Report conducted on 07/30/2025 regarding allegations about elevator safety. The investigation found that the initial allegation regarding the elevator closing quickly on residents was unsubstantiated based on interviews and observations. The facility was cited for the general issue of ensuring elevators are in good repair.
Jul 23, 2025OtherClean
This report details a Complaint Investigation conducted on 07/23/2025 regarding allegations concerning the repair of a facility elevator. Although an allegation was noted regarding the elevator's repair status, the investigation ultimately found insufficient evidence to support the claim, resulting in the allegation being deemed unsubstantiated.
Jul 23, 2025ComplaintClean
This report details a Complaint Investigation conducted on 07/23/2025 regarding allegations concerning the repair of a facility elevator. Although an allegation was noted regarding the elevator's repair status, the investigation ultimately found insufficient evidence to support the claim, resulting in the allegation being deemed unsubstantiated.
Jul 23, 2025OtherClean
This report details a Complaint Investigation conducted on 07/23/2025 regarding allegations concerning the repair of a facility elevator. Although an allegation was noted regarding the elevator's repair status, the investigation ultimately found insufficient evidence to support the claim, resulting in the allegation being deemed unsubstantiated.
Ownership & Operations
Who Operates This Facility
Sjv 1 Beverly Hills Opco LLC ; Sunrise Et AL
ZACHARY MICHAEL HOWELL
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
74 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
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