Nursing HomeMedicaid

Sunrise Nursing & Rehabilitation

A middle-range Medicare rating. Review each component and visit in person before deciding.

600 E Sunrise Drive, Raymore, MO 64083|152 beds|Licensed & active

3/5

Medicare

Inspection

Quality

Staffing

Google rating

4.1/5

based on 215 Google reviews

(816) 322-1991 Directions Website

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4flags

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low health inspection rating (2/5 stars)
Low staffing rating (2/5 stars)
1 Medicare penalty on record
Above-median findings in the latest survey (13 vs median 10)

Source: Medicare data

What this means for your family

Sunrise Nursing & Rehabilitation has a middle-range Medicare overall rating. Strengths include supportive and effective physical therapy team. Some reviewers note concerns about slow response to call lights and general understaffing (mentioned by 7 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.

Google Reviews

215 public Google reviews available

Sunrise Nursing & Rehabilitation presents a polarized experience, with many families praising the facility's cleanliness, recent renovations, and supportive therapy teams. However, significant concerns persist regarding inconsistent care, including reports of poor hygiene, inadequate staffing levels, and issues with food quality and portion sizes. Families should be aware that experiences appear to vary greatly depending on the specific unit and staff on duty.

Quality Themes

Tap a score for details

Strengths

Supportive and effective physical therapy team
Clean, modern, and well-maintained facility
Friendly and attentive administrative staff
Spacious, apartment-style rehab suites

Concerns

Slow response to call lights and general understaffing (mentioned by 7 reviewers)
Poor food quality, small portions, and dietary neglect (mentioned by 9 reviewers)
Lack of cleanliness, including reports of pests and odors (mentioned by 6 reviewers)
Poor communication from management and unreturned calls (mentioned by 5 reviewers)
Lost personal belongings and clothing (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 175 analyzed

125

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given that physical therapy is a noted strength here, how do you coordinate that care with the nursing staff to ensure residents stay active throughout the rest of the day?
2I noticed some concerns regarding response times to call lights; what is your current protocol for ensuring residents receive timely assistance, especially during evening and weekend shifts?
3Could you walk me through your process for managing dietary needs and meal quality, as we want to ensure our loved one receives nutritious and appetizing meals?
4What steps does the facility take to maintain a clean and odor-free environment, and how often are the living quarters inspected for sanitation?
5How do you handle communication with families regarding changes in a resident's health or medication management, and what is the best way for us to reach management if we have questions?
6What measures are in place to keep track of personal belongings and clothing to ensure items don't go missing?

Personalized based on this facility's data

Key Review Excerpts

“The staff is amazing! Housekeeping supervisor has been working, so hard to make the building look clean, and the dietary staff, is making the food taste good, I am so proud to be a part of the community”

Local Guide · 2024★★★★☆

“My Mom is a new resident in the Memory Care unit. She is usually very confused and fretful with any changes. She came to Sunrise and was met with open arms by the staff and her fellow residents.”

Memory care family member · 2024★★★★★

“This place is NOT clean and there are hundreds of flies everywhere. The staff was not kind and it takes hours for a call light to be answered.”

Friend of resident · 2025★☆☆☆☆

Source: 175 Google reviews in the current analysis set; Google reports 215 total

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.53hrs

70%

Registered nurses for medical care

Total Nursing

2.72hrs

66%

All nurses + aides combined

Staff Turnover

44%

Lower is better (< 30% = good)

RN Turnover

14%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility80.4%

Worse than Avg

Here

80.4%

12.8%

18.5%

Cass

11.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.2%

Better than Avg

Here

99.2%

93.5%

84.1%

Cass

89.9%

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility32.7%

Worse than Avg

Here

32.7%

19.5%

25.6%

Cass

26.6%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

90.9%

Cass

87.8%

Residents whose walking got worse

↓ Lower is better

This Facility8.1%

Better than Avg

Here

8.1%

14.1%

17.4%

Cass

14.9%

Residents on antipsychotic medication

↓ Lower is better

This Facility19.6%

Mixed vs Avgs

Here

19.6%

15.4%

23.5%

Cass

12.5%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

79.8%

63.5%

Cass

65.9%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.0%

Better than Avg

Here

97.0%

82.0%

65.7%

Cass

67.9%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.9%

Better than Avg

Here

0.9%

1.6%

2.2%

Cass

1.7%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

71findings in history

1penalty

Latest survey: 13 · above MO avg (12.0)

6 complaint-triggered findings

$30,142 in fines

Sunrise Nursing & Rehabilitation has concerning patterns of repeat deficiencies, with families filing complaints that triggered investigations resulting in citations for resident abuse/neglect and accident prevention failures. The facility shows persistent problems across multiple areas including medication management, infection control, fire safety systems, and accident prevention that continue to recur across surveys from 2021 to 2025, suggesting ongoing compliance challenges despite reported corrections.

May 21, 2026Complaint1 finding

0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

Jun 26, 2025Routine24 findings

0761Potential for harm · WidespreadCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0001Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish an Emergency Preparedness Program (EP).

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0836Potential for harm · PatternCorrected

Administration Deficiencies

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

0343Potential for harm · PatternCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Feb 20, 2025Complaint1 finding

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

Apr 11, 2024Complaint2 findings

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Oct 17, 2023Complaint1 finding

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Aug 7, 2023Routine14 findings

0345Potential for harm · Widespread

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0761Potential for harm · Widespread

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0341Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0607Potential for harm · PatternResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0756Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Federal Penalties

Fine

Apr 11, 2024

$10,193

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sunrise Nursing & Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Opco Skilled Management

Chain Size

68 facilities nationwide

Chain avg rating: 1.5/5 · Rank 1 of 6 (Highest rating)

Ownership & Management

Owners

El Dorado Nursing and Rehabilitation LLC

Owner · Organization

Caliber Advisors LLC

Owner (parent company) · Organization

Crestview Trust

Owner (parent company) · Organization

First Sweetzer Holdings LLC

Owner (parent company) · Organization

Hatteras Investments LLC

Owner (parent company) · Organization

Rimpau Holdings Trust

Owner (parent company) · Organization

Sasem Investments LLC

Owner (parent company) · Organization

Hagins, Elizabeth