Sunrise at La Costa
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 102 Google reviews
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What this means for your family
This facility is an excellent choice if you prioritize high-quality dining, engaging social activities, and a clean, modern environment. However, because some families have reported issues with communication and care consistency during leadership transitions, you should specifically ask about current staffing stability and how they handle family updates.
Google Reviews
Google Reviews
102 reviews on Google“Sunrise at La Costa is widely praised by families for its warm, family-like atmosphere and an exceptionally kind and attentive caregiving staff. While many reviewers highlight excellent dining and engaging activities, some families have reported significant concerns regarding inconsistent communication, leadership changes, and occasional lapses in basic care standards.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Engaging activities and social programs
- High-quality dining and meal variety
- Clean and well-maintained community environment
Concerns
- Inconsistent communication from management to families (mentioned by 3 reviewers)
- Fluctuations in care quality due to staff turnover (mentioned by 2 reviewers)
- Discrepancies in advertised services (e.g., skilled nursing availability)
Rating Trends
Tap a year to see what changed
Distribution · 104 analyzed
How They Respond to Reviews
The owner relies heavily on a small set of repetitive, templated responses for positive reviews, often using identical phrasing across different reviewers. Negative reviews are met with a standardized template that directs users to an email address for further investigation.
Questions for Your Tour
- 1We've heard wonderful things about the dining variety here; could you tell us more about how the meal planning works for residents?
- 2Since we want to stay closely connected to our loved one's care, what is the best way for us to receive regular updates from the management team?
- 3With the community being so well-maintained, how do you manage the transition for new residents to ensure they feel comfortable in their new environment?
- 4Could you explain the level of medical support available on-site, specifically regarding how you handle changes in a resident's need for skilled nursing care?
- 5We'd love to hear more about the social programs—what are some of the most popular activities that keep the residents engaged and active?
- 6How does the team ensure that the high standard of compassionate care remains consistent even when there are changes in the staffing roster?
Personalized based on this facility's data
Key Review Excerpts
“The rooms are nice, the staff is so friendly and helpful, especially Jan, the daytime concierge can help you or answer any of your questions. Jan and the rest of the staff ar so accommodating. The food is top notch.”
“My father in law with Parkinson’s moved into memory care at Sunrise 3 months ago from another facility. The level of care and attention to detail at Sunrise is remarkable.”
“During my father’s stay, he was not showered for over two weeks, which is unacceptable in any assisted living setting. In addition, the overall care and responsiveness were not up to the standard one would expect, especially given the cost.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Dec 17, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Nov 4, 2025InspectionClean
The facility underwent an unannounced Required Annual Inspection. The inspection covered facility tours, review of resident and staff records, and assessment of essential services like food storage, medication management, and safety equipment. Overall, the report indicates compliance with most observed standards, with no specific deficiencies cited in the provided text.
Oct 7, 2025ComplaintClean
This report details a Complaint Investigation conducted on behalf of the facility. The allegations regarding staff not assisting with activities of daily living and not administering medication as prescribed were investigated. The investigation concluded that the complaint was unfounded because the resident mentioned was not a resident of the facility.
Sep 5, 2025OtherClean
The inspection was a case management visit following reported incidents involving staff misconduct. One Type B deficiency was cited regarding the failure to maintain a safe environment free from abuse or neglect. The facility provided documentation showing the termination of the involved staff member, which the analyst noted cleared the deficiency during the visit.
Sep 5, 2025OtherClean
The inspection was a case management visit following reported incidents involving staff misconduct. One Type B deficiency was cited regarding the failure to maintain a safe environment free from abuse or neglect. The facility provided documentation showing the termination of the involved staff member, which the analyst noted cleared the deficiency during the visit.
Mar 12, 2025ComplaintClean
This report details the findings of a complaint investigation regarding a resident-on-resident altercation. The investigation, which included record review and staff interviews, concluded that there was not a preponderance of evidence to prove the alleged violation occurred. Therefore, the allegation was deemed unsubstantiated.
Mar 12, 2025OtherClean
This report details the findings of a complaint investigation regarding a resident-on-resident altercation. The investigation, which included record review and staff interviews, concluded that there was not a preponderance of evidence to prove the alleged violation occurred. Therefore, the allegation was deemed unsubstantiated.
Oct 30, 2024InspectionClean
The facility underwent an unannounced, required One-Year Inspection. The report indicates that the facility was generally compliant across multiple areas reviewed, including resident rooms, safety equipment, and food service. No specific deficiencies were cited in the provided text.
Ownership & Operations
Who Operates This Facility
AL I/la Costa Senior Hsg; Sunrise Senior Lvg Mgt
HERNANDEZ, MARLEN
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
102 reviews from families & visitors
Official Website
Visit sunriseseniorliving.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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