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Assisted Living

Sunrise at Countryside

Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.

45800 Jona Drive, Potomac Falls · Potomac Falls, VA 20165130 bedsLicensed & Active
Google rating
4.2/5

based on 26 Google reviews

5
4
3
2
1

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What this means for your family

The frontline caregiving team at Sunrise at Countryside is a major asset, with many families reporting high levels of satisfaction with daily care and social engagement. However, families should perform due diligence regarding the business office, specifically by requesting clear, upfront documentation of all monthly fees and billing procedures to avoid unexpected charges.

Google Reviews

Google Reviews

26 reviews analyzed
Families generally praise the facility for its warm, caring staff and the high quality of social activities and dining. However, some recent reviews express significant concerns regarding administrative transparency, billing practices, and management-level communication.

Quality Themes

Tap a score for details
Food5.0Staff9.0Clean4.0Activities5.0MedsN/AMemoryN/AComms3.0Value2.0

Strengths

  • Compassionate and attentive caregiving staff
  • Engaging daily activities and social programs
  • High-quality, well-prepared dining options
  • Clean and pleasant living environments

Concerns

  • Administrative communication and billing transparency (mentioned by 2 reviewers)
  • Inconsistent responsiveness to call lights/assistance

Rating Trends

Tap a year to see what changed

234'16(1)'18(4)'20(3)'22(4)'24(1)'25(1)

Distribution

5
19
4
2
3
0
2
0
1
5

How They Respond to Reviews

39%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your caregiving staff; how do you ensure that level of attentive care remains consistent for every resident?
  • 2The dining options here look lovely; could you tell us more about how the menus are prepared and how much variety there is for daily meals?
  • 3What kind of social programs or daily activities are currently available to help residents stay engaged with one another?
  • 4How does the administrative team handle communication with families regarding updates on a loved one's well-being or any changes in billing?
  • 5In the event of a medical emergency or if a resident needs immediate assistance during the night, what is the specific protocol for responding to call lights?
  • 6What steps is the facility taking to ensure the living environments and common areas are maintained at the highest standard of cleanliness?

Personalized based on this facility's data


Key Review Excerpts

The staff (Ann, Gilbert, Kara, Karla, Katina, Sara, and Yosief) have all been caring, friendly, and great to work with.

Long-term resident's family · 2023★★★★

During Covid, the staff took such good care of the residents in independent living that none of them contracted Covid from anyone at Sunrise.

Long-term resident's family · 2021★★★★★

My mom has been in Sunrise Senior Living for seven years... the staff has been attentive, supportive, communicative and even though I live 2000 miles away, I know they are making sure she is okay all the time.

Long-term resident's family · 2019★★★★★
Source: 26 Google reviews

State Inspection History

State Inspections

Source: VA State Licensing Agency

15total
34deficiencies
Mar 25, 2026Complaint
CleanReport

Type of inspection: Complaint Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 03/25/2026 10:00 AM to 11:50 AM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. A complaint was received by VDSS Division of Licensing on 02/11/2026 regarding allegations in the area(s) of: 1. Staffing and Supervision Number of residents present at the facility at the beginning of the inspection: 53 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 - Selective Number of staff records reviewed: 0 Number of interviews conducted with residents: 3 Number of interviews conducted with staff: 2 Observations by licensing inspector: Resident Rooms. Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. The evidence gathered during the investigation did not support the allegation non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov. Should you have any questions, please contact Amanda ?AJ? Velasco, Licensing Inspector at (703) 397 4587 or by email at amanda.velasco@dss.virginia.gov.

Sep 8, 2025Complaint

Type of inspection: Complaint A complaint was received by VDSS Division of Licensing on 09/03/2025 regarding allegations in the area(s) of: 1. Resident Accommodations and Related Provisions Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 09/08/2025 11:56 AM to 1:30 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 61 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 1 Number of interviews conducted with residents: 1 Number of interviews conducted with staff: 2 Observations by licensing inspector: N/A Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the complaint of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the complaint but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Amanda Velasco, Licensing Inspector at (703) 397-4587 or by email at Amanda.Velasco@dss.virginia.gov

22VAC40-73-640-A

Based on resident record review and staff interview, the facility failed to ensure the medication management plan was implemented including methods to ensure that each resident?s medications are filled and refilled in a timely manner to avoid missed dosages. Evidence: 1. On 09/08/2025, Staff 1 provided the medication management plan, titled Medication Oversight Program, for review. The Medication Oversight Program does not include methods to ensure that each resident?s medications are filled and refilled in a timely manner to avoid missed dosages. 2. After a review of Resident 1?s Progress Notes, Signed Physician Order Summaries, and Medication Administration Record ( MAR

22VAC40-73-680-B

Based on resident record review and staff interview, the facility failed to ensure that medications were removed, open, and administered to the resident by the same staff person. Evidence: 1. In an interview with the LI on 09/08/2025, Staff 1 stated that on 08/23/2025, Resident 1 was refusing medication from Staff 5. Staff 1 stated that Staff 5 called Staff 4 for assistance, and Staff 4 came in, off the clock, to administer the evening medication to Resident 1. 2. Resident 1?s Medication Administration Record ( MAR

22VAC40-73-680-D

Based on resident record review and staff interview, the facility failed to ensure that medication was administered in accordance with the physician or prescriber?s orders. Evidence: 1. Resident 1?s signed Physician Order Summary contained the following orders: a. Lidocaine External Patch: Apply to back topically in the morning?? b. Benefiber Oral Powder: ?Give 1 tbsp by mouth two times a day?? 2. After a review of Resident 1?s Progress Notes, and Medication Administration Record ( MAR

Sep 8, 2025Routine

Type of inspection: Monitoring A self-reported incident was received by VDSS Division of Licensing on 08/26/2025 regarding allegations in the area(s) of: 1. Resident Care and Related Services Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 09/08/2025 10:25 AM to 11:55 AM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 61 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents:1 Number of interviews conducted with staff: 2 Observations by licensing inspector: Resident Activities Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the self-report of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the self-reported incident but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Amanda Velasco, Licensing Inspector at (703) 397-4587 or by email at Amanda.Velasco@dss.virginia.gov

22VAC40-73-640-A

Based on resident record review and staff interview, the facility failed to ensure the medication management plan was implemented including methods to ensure that each resident?s medications are filled and refilled in a timely manner to avoid missed dosages. Evidence: 1. On 09/08/2025, Staff 1 provided the medication management plan, titled Medication Oversight Program, for review. The Medication Oversight Program does not include methods to ensure that each resident?s medications are filled and refilled in a timely manner to avoid missed dosages. 2. Resident 1?s Medication Administration Record ( MAR

22VAC40-73-680-D

Based on resident record review and staff interview, the facility failed to ensure that medication was administered in accordance with the physician or prescriber?s orders. Evidence: 1. Resident 1?s, admitted 05/21/2025, signed Physician?s Move In Orders, dated 05/19/2025, contained the following orders: a. Oxybutynin: ?5 MG PO Daily? b. Sennosides: ?8.6 MG PO Bedtime? 2. Resident 1?s Medication Administration Record ( MAR

Aug 6, 2025Routine

Type of inspection: Renewal Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 08/06/2025 9:00 AM to 3:30 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 60 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 4 Number of staff records reviewed: 3 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 3 Observations by licensing inspector: Breakfast and Lunch Meals, Activities, Medication Pass Observation, Current Building Renovations Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Amanda Velasco, Licensing Inspector at (703) 397-4587 or by email at Amanda.Velasco@dss.virginia.gov

22VAC40-73-490-D

Based on resident record review and staff interviews, the facility failed to ensure that the health care oversight included the specific residents for whom oversight was provided and any specific recommendations regarding a particular resident were also maintained in the resident?s record. Evidence: 1. The LI reviewed the healthcare oversight for June of 2024 through December of 2024 and January 2025 through June 2025. The oversight did not contain a list of residents for whom the oversight was provided. 2. In an interview with the LI on 08/06/2025, Staff 1 confirmed that the healthcare oversight did not have resident specific information included.

22VAC40-73-610-B

Based on direct observation and staff interviews, the facility failed to ensure that menus for meals and snacks for the current week were dated and posted in an area conspicuous to residents. Evidence: 1. On 08/06/2025, the LI observed a menu posted on the 1st floor outside of the dining area dated Week 3 which includes May 03, June 07, July 12, August 16, and September 20. 2. On 08/06/2025, the LI observed a menu posted on the 3rd floor in a dining/ bistro area that was dated for Week 1, which includes April 13, May 18, June 22, July 27, Aug 31. 3. In an interview with the LI on 08/06/2025, Staff 1 acknowledged that the menus posted were not for the current week. 4. Photo evidence obtained.

22VAC40-73-680-D

Based on resident record review and staff interview, the facility failed to ensure that medication was administered according to physician or prescriber?s orders. Evidence: 1. Resident 1 had an order for Amlodipine 5 mg, ordered on 04/27/2024 that states to administer if the BP is greater than 140. 2. Resident 1?s Medication Administration Record ( MAR

22VAC40-73-720-A

Based on resident record review and staff interview, the facility failed to ensure that Do Not Resuscitate (DNR) orders were valid. Evidence: 1. Resident 4?s record contained a DNR order that had no boxes checked to indicate whether the resident is capable or incapable of making an informed decision on the Virginia Department of Health (VDH) Durable DNR Order form. 2. Resident 6?s record contained a DNR order that had no boxes checked to indicate whether the resident is capable or incapable of making an informed decision on the Virginia Department of Health (VDH) Durable DNR Order form and did not contain the patient, or the person authorized to consent on behalf of the patient?s signature. 3. In an interview with the LI on 08/06/2025, Staff 1 confirmed that the records of Resident 4 and Resident 6 indicate a DNDR status; however, there is no valid physician?s order on file for the identified residents.

May 15, 2025Complaint

Type of inspection: Complaint A complaint was received by VDSS Division of Licensing on 05/02/2025 regarding allegations in the area(s) of: Resident Accommodations and Related Provisions Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 05/15/2025 1:50 PM to 3:20 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 64 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: N/A Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the complaint of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the complaint but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Amanda Velasco, Licensing Inspector at (703) 397-4587 or by email at Amanda.Velasco@dss.virginia.gov

22VAC40-73-650-F

Based on resident record review and staff interview, the facility failed to ensure that new orders for all medications and treatments were obtained whenever a resident is admitted to the hospital. Evidence: 1. Resident 1?s record contains hospital discharge paperwork that indicates an admission of 03/02/2025 to 03/09/2025. 2. In an interview with the LI on 05/15/2025, Staff 1 confirmed that new orders for all medications and treatments were not obtained when Resident 1 was admitted on 03/02/2025.

22VAC40-73-680-D

Based on resident record review and staff interview, the facility failed to ensure that medications were administered in accordance with the physician?s or other prescriber?s orders. Evidence: 1. Resident 2?s record contains an order for Empagliflozin 25 mg tablet that states ?Take 0.5mg tablets (12.5mg total) by mouth? signed 05/08/2025. 2. There is no record of administration on the Medication Administration Record for the month of May 2025. 3. In an interview with the LI on 05/15/2025, Staff 1 confirmed the medication was not administered.

May 15, 2025Complaint
CleanReport

Type of inspection: Complaint A complaint was received by VDSS Division of Licensing on 02/03/2025 regarding allegations in the area(s) of: Resident Accommodations and Related Provisions Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 05/15/2025 The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 64 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 2 Observations by licensing inspector: N/A Additional Comments/Discussion: Parts of the complaint were investigated as part of a self-reported incident. Call-bell responses not reviewed as system was down at time of inspection. An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Amanda Velasco, Licensing Inspector at (703) 397-4587 or by email at Amanda.Velasco@dss.virginia.gov

May 15, 2025Routine

Type of inspection: Monitoring A self-reported incident was received by VDSS Division of Licensing on 02/03/2025 regarding allegations in the area(s) of: Resident Accommodations and Related Provisions Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 05/15/2025 11:20 AM to 1:07 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 64 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 1 Number of staff records reviewed: 1 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 3 Observations by licensing inspector: Meals Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation supported the self-report of non-compliance with standard(s) or law, and violation(s) were issued. Any violation(s) not related to the self-reported incident but identified during the course of the investigation can also be found on the violation notice. The licensee has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to return the facility to compliance and maintain future compliance with applicable standard(s) or law. If the licensee wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website within 5 business days of your receipt of the Inspection Summary and/ or Violation Notice. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Amanda Velasco, Licensing Inspector at (703) 397-4587 or by email at Amanda.Velasco@dss.virginia.gov

22VAC40-73-70-C

Based on resident record review and staff interview, the facility failed to ensure a written incident report specified in subsection A of this section was submitted to the regional licensing office within 7 days from the date of the incident. Evidence: 1. On 02/03/2025, Staff 2 notified the LI of a medication error affecting Resident 1 via email. 2. In an interview with the LI on 05/15/2025, Staff 1 acknowledged that a comprehensive incident report was not submitted to the regional licensing office within seven (7) days.

22VAC40-73-640-A

Based on resident record review and facility interview, the facility failed to ensure the medication management plan was followed. Evidence: 1. On 05/15/2025, Staff 1 provided the medication management plan titled `Medication Oversight Program.? On page 21, the plan states ?When a medication error occurs, the RCD or licensed nurse: Assures the wellbeing of the resident, notifies the resident?s physician and follows the direction of the physician?? 2. Resident 1?s record contains progress notes written by Staff 1 that state a medication error had occurred on 01/31/2025 at 12:32 PM. 3. In an interview with the LI, Staff 4 stated the doctor was not called until around 5:00 PM. 4. In an interview with the LI on 05/15/2025, Staff 1 confirmed the medication plan was not followed.

22VAC40-73-680-D

Based on resident record review and staff interview, the facility failed to ensure that medication was administered according to the physician or other prescriber?s orders. Evidence: 1. Resident 1?s record contains an order for Insulin Aspart Subcutaneous Solution Pen-Injector 100 Unit/ML that states ?Inject as per sliding scale: If 0 - 200 = 0 units Give 0 units; 201 - 250 = 2 units Give 2 units; if 251 ? 300 = 4 units Give 4 units; if 301 ? 350 = 6 units Give 6 units; 351 ? 200 = 8 units Give 8 units Greater than 400 call MD/NP.? 2. Resident 1?s Medication Administration Record indicates Resident 1?s blood sugar was 240 on 01/31/2025 at 12:00 PM, signed by Staff 5. 3. In a written statement dated 01/31/2025, Staff 5 indicated 22 units were administered. 4. In an interview with the LI on 05/15/2025, Staff 1 confirmed that the medication was not administered according to the physician?s order.

Jan 2, 2025Complaint
CleanReport

Type of inspection: Complaint A complaint was received by VDSS Division of Licensing on 11/04/2024 regarding allegations in the area(s) of: Discharge of residents, resident care and related services, resident accommodations and related provisions, and buildings and grounds. Date of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 01/02/2025 10:15 AM to 12:30 PM The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 65 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 2 Number of staff records reviewed: 0 Number of interviews conducted with residents: 0 Number of interviews conducted with staff: 1 Observations by licensing inspector: Breakfast, Transportation p/u for field trip, Renovations Additional Comments/Discussion: N/A An exit meeting will be conducted to review the inspection findings. The evidence gathered during the investigation did not support the allegations of non-compliance with standard(s) or law. The inspection summary will be posted to the VDSS website within 5 business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Amanda Velasco, Licensing Inspector at (703) 397-4587 or by email at Amanda.Velasco@dss.virginia.gov

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