Sunporch of Smith County
Strong Medicare quality ratings; families often praise spacious living areas. Still worth an in-person visit.
based on 6 Google reviews
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What this means for your family
While the facility offers impressive physical amenities like private bathrooms and full kitchens, the limited and conflicting feedback makes it difficult to gauge the quality of daily care. We recommend visiting in person to assess staff responsiveness and communication styles firsthand, as these remain unverified by recent family testimonials.
Google Reviews
Google Reviews
6 reviews on Google“Sunporch of Smith County receives highly polarized feedback, with a staff member praising the facility's physical amenities and home-like environment. Conversely, other reviewers report negative experiences regarding initial communication and a lack of substantive feedback.”
Quality Themes
Tap a score for detailsStrengths
- Spacious living areas
- Private bathrooms and showers
- Home-cooked meal options
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that the facility has 22 residents, how do you ensure consistent communication with families regarding daily updates and care changes?
- 2I noticed the facility offers spacious living areas and private bathrooms; how do these features help residents feel more at home during their stay?
- 3With the current staffing levels, what specific processes are in place to ensure that residents receive timely assistance with their daily needs?
- 4Could you walk me through how your team coordinates medical care and handles emergency situations for residents here?
- 5What kind of daily activities or social opportunities are available to keep residents engaged within this smaller community setting?
- 6How do you incorporate resident preferences into your home-cooked meal program to ensure everyone enjoys their dining experience?
Personalized based on this facility's data
Key Review Excerpts
“The living areas on this campus are massive, full kitchens in all three buildings, home cooked meals, and the rooms are massive, they even offer the comfort of private bathrooms and showers!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
6
measures
7
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents who got a urinary tract infection
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows recurring patterns in fire safety compliance, emergency preparedness, and care planning across three surveys spanning 2021-2024. The most persistent issues involve fire drill procedures (cited three times), emergency systems, and smoke/fire safety equipment maintenance. While all deficiencies appear corrected by the provider, the repeated citations for fire safety protocols and some emergency preparedness elements suggest ongoing operational challenges that families should discuss during visits.
Oct 24, 2024Routine11
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 3, 2023Routine6
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nov 4, 2021Routine10
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Sunporch of Smith County
nonprofit
Chain Affiliation
Grace Team Services
9 facilities nationwide
Ownership & Management
Owners
Sunporch of Smith Center INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
6 reviews from families & visitors
Official Website
Visit sunporchsmith.org
Medicare data downloads
Original nursing home datasets
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