Sunol Creek Memory Care
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 31 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking a warm, clean, and highly compassionate environment for dementia care. However, if your loved one relies on pet companionship or frequent, unstructured visits, you should clarify their specific pet and visitor policies during your tour.
Google Reviews
Google Reviews
31 reviews on Google“Sunol Creek Memory Care is highly regarded by families for its compassionate, person-centered approach and a staff that treats residents like family. While most reviewers praise the warm environment and specialized dementia care, one significant concern was raised regarding the use of medication to manage agitation and restrictive policies regarding pets and visitors.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Person-centered memory care approach
- Clean and well-maintained facility
- Engaging resident activities
Concerns
- Use of medication to manage behavioral agitation
- Restrictive policies regarding pets and visitors
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
The owner provides highly personalized, empathetic, and warm responses that often reference specific details, staff members, or shared personal anecdotes. They demonstrate a deep commitment to the 'family' aspect of their care by acknowledging individual resident journeys and professional partnerships.
Questions for Your Tour
- 1I noticed how much the team values responding to feedback from families; how does the staff incorporate resident and family input into the daily care plan?
- 2With your focus on person-centered memory care, how do you tailor daily activities to match each resident's specific hobbies and interests?
- 3Can you walk me through your protocols for managing behavioral changes or agitation, and how you prioritize non-medicinal interventions?
- 4How does the nursing team manage medication administration to ensure accuracy and safety, especially during shift changes?
- 5What is the process for handling a medical emergency after hours, and how is the family notified?
- 6We would love to visit often; could you tell me more about your current policies regarding visitor hours and bringing in pets?
Personalized based on this facility's data
Key Review Excerpts
“There was an energy and kindness we felt instantly that we hadn't experienced at any of the other facilities we went to.”
“Dad has already regained some of his cognitive health and is noticeably happier.”
“The facility is kept very clean and the rooms are nice and kept clean- I’m very happy we found them.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
Apr 1, 2026InspectionClean
FACILITY EVALUATION REPORT
Feb 19, 2026OtherClean
This report details a complaint investigation conducted on February 19, 2026, regarding allegations of staff mismanagement of resident medications. After reviewing documentation and interviewing staff, the Licensing Program Analyst found that there was not a preponderance of evidence to prove the alleged violations occurred, resulting in an 'Unsubstantiated' finding.
Feb 19, 2026ComplaintClean
This report details a complaint investigation conducted on February 19, 2026, regarding allegations of staff mismanagement of resident medications. After reviewing documentation and interviewing staff, the Licensing Program Analyst found that there was not a preponderance of evidence to prove the alleged violations occurred, resulting in an 'Unsubstantiated' finding.
Oct 24, 2025OtherClean
The inspection was a Case Management visit following an incident report regarding a resident elopement. The primary deficiency cited relates to inadequate observation protocols, specifically concerning the resident wandering off the facility without staff knowledge. Both deficiencies cited are Type B, indicating non-compliance that could become a risk if not corrected.
Jul 17, 2025OtherClean
The inspection was conducted on 07/17/2025 as a Case Management follow-up regarding an incident report from 7/9/2025. The Licensing Program Analyst interviewed staff and reviewed resident files, noting medication changes and dementia diagnoses for the involved residents. No deficiencies were cited during this visit.
Apr 18, 2025OtherClean
The facility was inspected on 04/18/2025 following an incident report from 4/14/2025 regarding a resident's hospitalization for C. Diff. The Licensing Program Analyst reviewed the resident's files and found no deficiencies to cite on this date.
Apr 2, 2025InspectionClean
The facility underwent a Required - 1 Year inspection on April 2, 2025. The inspection covered various areas, including resident rooms, common areas, and kitchen facilities. No deficiencies were cited during this inspection.
Nov 4, 2024OtherClean
The inspection was conducted as a Case Management follow-up regarding an incident report from 10/25/2024 concerning missed bedtime medications. Two deficiencies were cited related to medication administration, both citing CCR 87465(c)(2). The deficiencies are classified as Type A because they pose an immediate health and safety risk to the residents in care.
Ownership & Operations
Who Operates This Facility
Pri Sunol LLC; Agemark Management LLC
NEWMAN, JOAN
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit sunolcreekmemorycare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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