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Assisted Living

The Parkview

Families consistently rate this highly — reviewers highlight attentive and friendly staff. Schedule a visit to confirm the fit.

100 Valley Ave, Pleasanton, CA 94566123 bedsLicensed & Active
Google rating
4.8/5

based on 18 Google reviews

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The Parkview Assisted Living in Pleasanton, CA — Street View
Street View

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What this means for your family

This facility is excellent for seniors seeking a beautiful, social environment with great dining and active programming. However, if your loved one has a high risk of falls or complex neurological needs, you must specifically ask for their protocol on fall prevention and how they handle escalating care needs to avoid the risks mentioned by previous families.

Google Reviews

Google Reviews

18 reviews on Google
The Parkview is highly regarded by many families for its warm, inviting atmosphere, attentive staff, and excellent amenities like bright apartments and beautiful common areas. However, a critical review highlights a severe failure in managing high-risk residents, specifically regarding frequent falls and a lack of adequate care for those with dementia. While most praise the dining and activities, potential residents with complex medical needs should investigate the facility's ability to manage high-risk fall precautions.

Quality Themes

Tap a score for details
Food9.0Staff9.0CleanN/AActivities9.0MedsN/AMemory1.0Comms8.0ValueN/A

Strengths

  • Attentive and friendly staff
  • Beautiful, well-maintained grounds and common areas
  • Engaging activities and social events
  • Bright, spacious, and comfortable resident rooms
  • Transparent and helpful admissions process

Concerns

  • Inadequate management of high-risk fall patients

Rating Trends

Tap a year to see what changed

2345.02017(2)5.02018(1)5.02019(1)5.02023(5)5.02024(7)5.02025(2)3.02026(2)

Distribution · 20 analyzed

5
19
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How They Respond to Reviews

72%response rate
Good

Responds to almost all reviews with personalized greetings using the reviewer's name. While positive reviews are met with enthusiastic and specific acknowledgments, negative reviews are met with a standardized, non-committal template.

Questions for Your Tour

  • 1We've heard wonderful things about how attentive and friendly the staff is here; how do you foster that culture of care among your team?
  • 2The grounds and common areas look beautiful; are there specific outdoor spaces or gardens where residents enjoy spending their afternoons?
  • 3Could you walk us through your specific protocols for monitoring residents who are at a higher risk for falls?
  • 4What kind of engaging social events or group activities are currently popular with the residents here?
  • 5How does the care team handle medical emergencies or changes in health status during the overnight hours?
  • 6We noticed the admissions process is very transparent; what are the next steps for a family looking to transition a loved one into one of your spacious resident rooms?

Personalized based on this facility's data


Key Review Excerpts

My father lived in this facility for nine months, during which he fell 13 times, despite my clear and early disclosure that he had Parkinson's dementia.

Family of a former resident · 2026☆☆☆☆

The decor in the lobby and living areas was warm and inviting, the administrative staff was great in communicating all the important financial and care elements that I found very confusing

Long-term resident's family · 2024★★★★★

The dining room is cheerful and inviting, and my dad raves about the food.

Long-term resident's family · 2024★★★★★
Source: 18 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

15total
10 Type B— non-compliance
Clean record— no deficiencies found
Feb 20, 2026Other
Clean

The facility was inspected on February 20, 2026, for a case management visit related to an incident that occurred on February 6, 2026. The Licensing Program Analyst reviewed the resident's file and interviewed the resident, noting the resident's current status and use of call buttons. No deficiencies were cited during this visit.

Feb 20, 2026Inspection
Clean

The facility was inspected on February 20, 2026, for a case management visit related to an incident that occurred on February 6, 2026. The Licensing Program Analyst reviewed the resident's file and interviewed the resident, noting the resident's current status and use of call buttons. No deficiencies were cited during this visit.

Dec 2, 2025Other
Clean

The inspection was a case management visit following an incident where staff allegedly grabbed a resident, causing a skin tear. One Type B deficiency was cited regarding the personal rights of residents, specifically concerning physical restraint or punitive actions. The facility acknowledged the incident and reported that the involved staff member was terminated and training was provided.

May 7, 2025Other
Clean

This report details a complaint investigation conducted on 05/07/2025 regarding allegations of medication mismanagement and delayed response to calls. The investigation found that the allegations were unsubstantiated due to a lack of preponderance of evidence.

May 7, 2025Complaint
Clean

This report details a complaint investigation conducted on 05/07/2025 regarding allegations of medication mismanagement and delayed response to calls. The investigation found that the allegations were unsubstantiated due to a lack of preponderance of evidence.

Apr 17, 2025Complaint
Clean

This report details a complaint investigation conducted on 4/17/2025 regarding a facility's failure to issue a proper refund. After interviewing staff and reviewing documentation, the allegation was determined to be unsubstantiated due to a lack of preponderance of evidence.

Apr 17, 2025Complaint
Clean

This report details a complaint investigation conducted on 4/17/2025 regarding a facility's failure to issue a proper refund. After interviewing staff and reviewing documentation, the allegation was determined to be unsubstantiated due to a lack of preponderance of evidence.

Feb 19, 2025Inspection
Clean

The facility underwent a Required - 1 Year inspection on February 19, 2025. The inspection covered various areas, including resident rooms, dining, and common areas. No deficiencies were cited during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Blp Parnership INC; Eskaton Properties INC

Administrator

TIBON, AIREEN

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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