Sunnyview Nursing Home & Apartments
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 37 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (2/5 stars)
- High staff turnover (62%)
- High RN turnover (67%)
Below average in MO · Critically understaffed (RN) · Above average staffing · $16,820 in fines · Abuse citation
What this means for your family
While the rehabilitation therapy team is highly regarded for helping residents recover mobility, the facility has a history of serious safety and staffing concerns. Before choosing this home, you should specifically ask management about their current medication security protocols and how they ensure adequate staffing coverage on weekends.
Google Reviews
Google Reviews
37 reviews on Google“Sunnyview Nursing Home & Apartments receives polarized feedback, with some families praising the facility for its active therapy programs and friendly staff. However, significant concerns have been raised regarding chronic understaffing, particularly on weekends, and serious allegations involving medication security and staff conduct. Prospective families should approach this facility with caution and conduct thorough, in-person visits to assess current conditions.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy programs
- Active engagement in resident activities
- Generally friendly and helpful staff members
Concerns
- Chronic understaffing, especially on weekends (mentioned by 2 reviewers)
- Allegations of medication theft and security issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about your physical and occupational therapy programs; could you tell us more about how those are integrated into a resident's daily routine?
- 2What kind of social activities or group engagements do you have planned to keep residents active and connected with each other?
- 3How do you ensure that medication is administered accurately and securely, especially during shift changes?
- 4Could you describe your protocols for managing medical emergencies or urgent care needs during the overnight hours and on weekends?
- 5What steps is the facility taking to ensure consistent communication between the nursing staff and family members regarding a resident's daily well-being?
- 6With the recent focus on improving health inspections, what specific changes has the facility implemented to address past state violations?
Personalized based on this facility's data
Key Review Excerpts
“They are constantly understaffed, only have ONE aide per station on weekends, they have frequent staff turnover that might be contributed to the fact that they keep hiring people with major addiction issues.”
“I had to learn to walk all over again because I Collapse and was in a coma for a long time and now I stay here at this money View Nursing Home in the therapist work with me occupational therapy and physical therapy I'm doing real well it got good therapist over here very good”
“Sunnyview had a good staff at the time they was admitted there. The staff was very friendly and helpful. They had daily activities for the residents to do.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
6
measures
4
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious concerns with families repeatedly filing complaints that led to citations for inadequate reporting of suspected abuse and neglect, plus a recent severe citation for failing to protect residents from abuse. The main problem areas are resident safety and protection, care planning and assessment, and medication management. While all deficiencies show correction dates, the pattern of complaint-driven investigations and recurring issues with fundamental resident protections suggests ongoing care quality challenges that warrant careful consideration before placement.
Oct 3, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 19, 2025Routine8
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Sep 19, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Sep 10, 2024Complaint1
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Jul 25, 2024Routine19
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Aug 16, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Federal Penalties
Payment Denial
Sep 19, 2025
12-day denial
Fine
Sep 19, 2025
$30,295
Ownership & Operations
Who Operates This Facility
Sunnyview Nursing Home & Apartments
government
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
37 reviews from families & visitors
Official Website
Visit sunnyviewnursinghome.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.