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Sunnybrook of Muscatine

Families consistently rate this highly — reviewers highlight clean, well-maintained facility. Schedule a visit to confirm the fit.

3515 Diana Queen Drive, Muscatine, IA 52761100 bedsLicensed & Active
Google rating
4.9/5

based on 107 Google reviews

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Sunnybrook of Muscatine Memory Care in Muscatine, IA — Street View
Street View

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What this means for your family

While many families praise the facility's cleanliness and active social calendar, the recent report of serious care failures and abuse is highly concerning. We strongly recommend that you conduct an unannounced visit and specifically ask management about their staff training protocols and current staffing ratios to ensure your loved one's safety.

Google Reviews

Google Reviews

107 reviews on Google
Addington Place of Muscatine (formerly Sunnybrook) receives a high volume of positive reviews praising its clean facility, friendly staff, and variety of daily activities. However, a recent critical review alleges serious issues regarding staff training, understaffing, and resident abuse, which stands in stark contrast to the predominantly glowing feedback. Families should carefully weigh the overwhelmingly positive testimonials against these significant concerns regarding care quality and safety.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean10.0Activities10.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Engaging daily activity programs
  • Friendly and welcoming staff
  • Supportive transition process for new residents

Concerns

  • Understaffing and lack of proper caregiver training (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02017(2)5.02019(2)5.02020(6)5.02021(3)5.02024(95)3.52025(2)

Distribution · 110 analyzed

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45 reviews posted between Jul 23, 2024Aug 2, 2024 · 45 were 5-star
35 reviews posted between Jul 29, 2024Aug 2, 2024 · 35 were 5-star
21 reviews posted between Jun 5, 2024Jun 15, 2024 · 19 were 5-star

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed you are very active in responding to feedback online; how do you incorporate family suggestions into the daily care plan for residents?
  • 2Given the high praise for your activity programs, could you walk me through what a typical afternoon looks like for a resident in memory care?
  • 3How do you ensure that your staff receives ongoing specialized training to keep up with the evolving needs of residents in memory care?
  • 4With a capacity of 100 residents, how do you manage staffing levels to ensure that every resident receives consistent, personalized attention throughout the day?
  • 5What is your protocol for handling medical emergencies or sudden changes in a resident's health status during the evening and overnight hours?
  • 6Since many families mention how smooth the transition process is here, what specific steps do you take to help a new resident feel comfortable and settled during their first week?

Personalized based on this facility's data


Key Review Excerpts

The day came and we were still nervous and scared but the Sunnybrook team (Megan and Megan) were there for us throughout the whole

Long-term resident's family · 2020★★★★★

We had checked into many of the Assisted Living facilities in the area and no place could compare to the atmosphere we found at Sunnybrook in Muscatine.

Long-term resident's family · 2020★★★★★

We had a terrible experience at Addington with the care of a parent. The caretaker staff was not trained to care for elderly patients, and they were always understaffed. In one incident a caregiver was physically and emotionally abusive.

Resident's family member · 2025★★☆☆☆
Source: 107 Google reviews

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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