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Memory CareMemory Care

Sunnybrook of Carroll

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

1214 East 18th Street, Carroll, IA 5140170 bedsLicensed & Active
Google rating
4.9/5

based on 30 Google reviews

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What this means for your family

Addington Place of Carroll is highly recommended for its clean environment and dedicated staff, particularly for those needing memory care transitions. While the facility is well-regarded, we suggest asking management about their ongoing training programs for newer staff to ensure consistent care quality across all shifts.

Google Reviews

Google Reviews

30 reviews on Google
Addington Place of Carroll (formerly SunnyBrook) is highly regarded by families for its clean, inviting environment and compassionate staff who build strong relationships with residents. Reviewers frequently praise the variety of activities and the facility's ability to support residents as their dementia needs progress. While the vast majority of feedback is glowing, one older review from 2019 raised serious concerns regarding care quality and food, though recent feedback suggests a consistently positive experience.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean10.0Activities10.0MedsN/AMemory9.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Clean and well-maintained facility
  • Diverse range of engaging activities
  • Supportive memory care transition

Concerns

  • Inconsistent performance among younger staff members (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02018(1)3.02019(2)5.02022(1)5.02024(17)5.02025(11)

Distribution · 32 analyzed

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How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed SunnyBrook is very active in responding to family feedback online; how do you incorporate that kind of open communication into your daily relationship with families?
  • 2With your memory care certification, what specific strategies do you use to ensure a smooth and supportive transition for new residents moving into the facility?
  • 3I see you offer a diverse range of activities; could you walk me through what a typical afternoon looks like for a resident here?
  • 4How do you approach training and mentorship for your younger staff members to ensure they maintain the high standard of compassionate care that SunnyBrook is known for?
  • 5Given the facility's size of 70 residents, how do you balance maintaining a clean, well-kept environment with providing personalized, one-on-one attention?
  • 6In the event of a medical emergency, what is your protocol for coordinating care and keeping family members informed in real-time?

Personalized based on this facility's data


Key Review Excerpts

Our family was so grateful for their Memory Care that she could transition to more easily as her dementia progressed, without completely moving to another facility.

Memory care family member · 2024★★★★★

Some younger aides need more coaching on what has to be done and completed each shift. Help on moving between rooms and into apartments was great. Staff is very friendly.

Resident/Family member · 2025★★★★★

Any questions or concerns that I have are quickly answered. The staff have become like family,

Resident's daughter · 2024★★★★★
Source: 30 Google reviews

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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