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Nursing HomeMedicaid Investigative

Sunny Hill Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1708 Harding Street, Tama, IA 5233957 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.5/5

based on 6 Google reviews

5
4
3
2
1
Sunny Hill Care Center Nursing Home in Tama, IA — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)

Below average in IA · $24,756 in fines

Source: Medicare data

What this means for your family

Due to the lack of descriptive content in all available reviews, it is impossible to evaluate the quality of care at this facility. Families should schedule an in-person tour and ask specific questions about staffing and cleanliness, as the online ratings do not provide enough information to make an informed decision.

Google Reviews

Google Reviews

6 reviews on Google
It is difficult to provide a detailed assessment of the facility's quality because the majority of recent reviews contain no descriptive text. While there are several 5-star ratings, there are also instances of 1-star ratings without specific details regarding care or service.

Rating Trends

Tap a year to see what changed

2344.02016(1)1.02017(1)1.02019(1)5.02020(2)5.02024(1)

Distribution · 6 analyzed

5
3
4
1
3
0
2
0
1
2

How They Respond to Reviews

83%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We noticed you are very responsive to feedback from families; how does the administration use resident and family input to improve care here?
  • 2With the current staffing levels, how do you ensure that every resident receives personalized attention during meal times and dressing?
  • 3Can you walk us through the specific steps the nursing team takes when a medical emergency occurs during the overnight shift?
  • 4What specific steps are being taken right now to address the recent health inspection findings and improve the facility's overall rating?
  • 5What kind of daily activities or social outings do you have planned to help the 57 residents stay engaged and connected with each other?
  • 6How do you manage the care of residents when there are changes in the nursing or support staff to ensure consistency in their routine?

Personalized based on this facility's data

Source: 6 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
100%
Registered nurses for medical care
Total Nursing
2.92hrs
71%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

4

measures

Mixed Results

1

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility36.1%
Worse than Avg
Here
36.1%
US
15.3%
IA
17.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility32.4%
Worse than Avg
Here
32.4%
US
14.4%
IA
17.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility8.2%
Better than Avg
Here
8.2%
US
19.4%
IA
25.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility35.4%
Worse than Avg
Here
35.4%
US
19.5%
IA
20.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.3%
Better than Avg
Here
2.3%
US
12.1%
IA
4.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.4%
Better than Avg
Here
11.4%
US
15.5%
IA
19.4%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.0%
Better than Avg
Here
92.0%
US
79.8%
IA
73.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
81.8%
IA
84.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
IA
2.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
2penalties
Well below state avg (6.2)
9 complaint-triggered
$24,756 in fines

Families have filed multiple complaints against this facility, triggering 9 of the 22 total deficiencies found across recent inspections. The most recurring issues involve resident protection from abuse and neglect, accident prevention and safety supervision, and care planning problems. While the facility has corrected all cited deficiencies, the pattern of complaint-driven investigations suggests ongoing concerns about resident safety and care quality that families should investigate thoroughly during visits.

Mar 5, 2026Routine
2
0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Aug 21, 2025Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 6, 2025Routine
4
0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Nov 26, 2024Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Feb 8, 2024Complaint
4
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Feb 8, 2024Routine
3
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0711Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

Federal Penalties

Fine

Feb 8, 2024

$13,787

Fine

Oct 3, 2023

$10,969

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
8deficiencies
Mar 30, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Mar 5, 2026Inspection
Clean

Fed violations: 2, State violations: 0

Dec 23, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Sep 30, 2025Complaint
Clean

Fed violations: 0, State violations: 0

Aug 21, 2025Complaint
Clean

Fed violations: 1, State violations: 1

Feb 19, 2025Inspection
Clean

Fed violations: 0, State violations: 0

Feb 6, 2025Inspection
Clean

Fed violations: 3, State violations: 0

Dec 24, 2024Complaint
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sunny Hill Care Center

Organization Type

for profit

Ownership & Management

Owners

Kilian, Mark

Owner

Osthus, David

Owner

Walton, Caleb

Owner

Key personnel

Ltc Accounting Services, LLCManagerPotter and Brant PlcManagerPremier Senior Management LLCManagerHineman, PollyManagerOsthus, DavidManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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