Accura Healthcare of Toledo
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 9 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
Below average in IA · Below recommended RN staffing · Chain outperformer · $8,193 in fines · Very few deficiencies
What this means for your family
While long-term staff have been praised for their care in the past, the most recent report of discriminatory behavior is a serious red flag that warrants direct questioning of the administration. When touring, ask specifically about the facility's diversity and inclusion policies and how they ensure a respectful environment for both staff and residents.
Google Reviews
Google Reviews
9 reviews on Google“Accura Healthcare of Toledo receives mixed feedback, with some reviewers praising the friendly, attentive medical and social services staff. However, recent reports of discriminatory behavior and concerns regarding administrative oversight suggest significant inconsistencies in the facility's culture and management.”
Quality Themes
Tap a score for detailsStrengths
- Friendly, personable medical staff
- Attentive social services team
- Caring long-term employees
Concerns
- Allegations of discriminatory behavior by staff
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a capacity of 55 residents, how does your team ensure that each individual receives consistent, personalized attention given the current staffing levels?
- 2I noticed there have been some recent state-level citations; what specific steps is the leadership team taking to address these findings and improve your health inspection outcomes?
- 3We value a welcoming environment for everyone; could you share your facility's policies and training programs regarding fostering an inclusive culture for all residents and staff?
- 4Many of your long-term employees are highly praised for their care—how do you support your staff to ensure they can maintain that level of dedication and attentiveness?
- 5What does a typical day look like for residents here, and how does your social services team tailor activities to keep everyone engaged and connected?
- 6In the event of a medical emergency, what is your protocol for coordinating care with local hospitals and keeping family members informed in real-time?
Personalized based on this facility's data
Key Review Excerpts
“Well organized. Friendly personable medical staffing. Social services staff goes out of their way to find the resources to fullfill the needs & wants of the residents.”
“Very caring long time staff”
“My daughter was scheduled for a shift and was treated poorly because of her skin color. She simply asked for a pen in order to do the assignment she came for. This should be addressed and I blame the Administration and the DON.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Accura Healthcare of Toledo shows concerning patterns with families filing complaints that led to findings of safety hazards, inadequate nursing care, and treatment issues. The facility has recurring problems with fire safety systems, electrical equipment, and accident prevention that persist across multiple surveys from 2023 to 2026. While all deficiencies show correction dates, the repeated safety and care planning violations suggest ongoing operational challenges that families should carefully consider.
Jan 8, 2026Routine9
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Nov 21, 2024Routine7
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Nov 21, 2024Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Aug 22, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Dec 12, 2023Routine13
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 12, 2023Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
Jul 13, 2023
$8,193
State Inspection History
State Inspections
Source: Iowa Dept. of Inspections, Appeals & Licensing
May 26, 2026ComplaintClean
Fed violations: 0, State violations: 0
Apr 28, 2026ComplaintClean
Fed violations: 1, State violations: 0
Feb 5, 2026InspectionClean
Fed violations: 0, State violations: 0
Jan 8, 2026InspectionClean
Fed violations: 3, State violations: 0
Nov 20, 2025ComplaintClean
Fed violations: 0, State violations: 0
Oct 16, 2025ComplaintClean
Fed violations: 0, State violations: 0
Sep 15, 2025ComplaintClean
Fed violations: 0, State violations: 0
Dec 30, 2024InspectionClean
Fed violations: 0, State violations: 0
Ownership & Operations
Who Operates This Facility
Accura Healthcare of Toledo
for profit
Chain Affiliation
Accura Healthcare
41 facilities nationwide
Chain avg rating: 2.4/5 · Rank 11 of 37
Ownership & Management
Owners
Aviv Healthcare of the Midwest LLC
Owner · Organization
Avenue94 LLC
Owner (parent company) · Organization
Aviv Healthcare Holdings LLC
Owner (parent company) · Organization
Kimmons Healthcare Investments LLC
Owner (parent company) · Organization
Ktl Enterprises LLC
Owner (parent company) · Organization
Little River Investments LLC
Owner (parent company) · Organization
Zrr Opco LLC
Owner (parent company) · Organization
Allen, Brady
Owner (parent company)
Kleinsasser, Megan
Owner (parent company)
Leneave, Ted
Owner (parent company)
Toti, Lisa
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit accura.healthcare
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.