See every facility — official ratings, family reviews, no referral fees.
Nursing HomeMedicaid

Sundale Nursing Home

Strong Medicare quality ratings; families often praise competent and caring nursing staff. Still worth an in-person visit.

800 J D Anderson Drive, Morgantown, WV 26505100 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.2/5

based on 12 Google reviews

5
4
3
2
1
Sundale Nursing Home Nursing Home in Morgantown, WV — Street View
Street View

Watch Sundale Nursing Home

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Sundale offers a clean environment with highly regarded clinical and medical staff, making it a potential option for rehabilitation. However, families should be aware of recurring complaints regarding administrative responsiveness and staffing levels; we recommend scheduling a tour to observe staff-to-patient ratios firsthand and asking for a direct point of contact for administrative concerns.

Google Reviews

Google Reviews

12 reviews analyzed
Sundale Nursing Home receives polarized feedback, with some families praising the clinical staff and cleanliness, while others report significant issues with administrative responsiveness and staffing levels. While nursing assistants and medical care are frequently highlighted as competent, multiple reviewers express frustration with an uncaring administration and difficulty reaching staff by phone.

Quality Themes

Tap a score for details
FoodN/AStaff6.0Clean10.0ActivitiesN/AMeds2.0MemoryN/AComms2.0ValueN/A

Strengths

  • Competent and caring nursing staff
  • Impeccably clean facility
  • Strong medical director
  • Home-like environment

Concerns

  • Grossly understaffed (mentioned by 2 reviewers)
  • Uncaring or rude administration (mentioned by 3 reviewers)
  • Difficulty communicating/unreachable by phone (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2342.7'17(3)2.05.0'19(1)5.01.0'23(1)3.05.0'25(1)1.0'26(1)

Distribution

5
6
4
0
3
0
2
2
1
3

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that medication management is a key focus for your team, could you walk me through the specific process for ensuring residents receive the correct dosages on time?
  • 2I understand that reaching the facility by phone can sometimes be a challenge; what is the most reliable way for family members to get updates or reach administration when they have questions?
  • 3With the current staffing levels, how does the team ensure that residents still receive consistent, personalized attention throughout the day?
  • 4I noticed the facility is known for its home-like environment; what are some of the most popular daily activities or social events that residents participate in to stay engaged?
  • 5How does the administration approach feedback and communication with families to ensure we feel supported and informed about our loved one's care?
  • 6Since the medical director is highly regarded here, how is the coordination handled between the nursing staff and the medical team during an urgent health situation or emergency?

Personalized based on this facility's data


Key Review Excerpts

The nurses, nursing assistants, and housekeeping at Sundale are extraordinary. The facility is impeccably clean. The medical director is among the best in the region.

Rehab patient's husband · 2022★★★★★

The nursing staff and nursing assistants were very good to my brother, but they were grossly understaffed. The administration is uncaring and totally disregarded many of our concerns.

Long-term resident's family · 2023☆☆☆☆

I was so impressed by the competent and caring staff at Sundale on my many visits. The family kept affirming Sundale's care of their loved one during the funeral week.

Visitor/Church member · 2017★★★★★
Source: 12 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.65hrs
86%
Registered nurses for medical care
Total Nursing
4.12hrs
OK
All nurses + aides combined
Staff Turnover
34%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility3.7%
Better than Avg
Here
3.7%
US
19.5%
WV
27.0%
Monongalia
17.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
12.1%
WV
7.2%
Monongalia
14.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.1%
Worse than Avg
Here
24.1%
US
14.4%
WV
15.6%
Monongalia
15.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.7%
Worse than Avg
Here
27.7%
US
19.4%
WV
22.3%
Monongalia
27.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility23.4%
Worse than Avg
Here
23.4%
US
15.3%
WV
17.2%
Monongalia
23.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
WV
96.7%
Monongalia
97.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility47.4%
Worse than Avg
Here
47.4%
US
79.7%
WV
79.4%
Monongalia
89.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
81.8%
WV
78.4%
Monongalia
85.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
WV
1.0%
Monongalia
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
Near state avg (13.8)
4 complaint-triggered

Sundale has recurring issues with care planning and dietary services that appear across multiple surveys from 2021-2025, though all deficiencies have correction dates. Families filed complaints about care planning and food handling practices in 2024. The facility shows persistent problems in three main areas: resident assessment and care planning, food safety and nutrition, and infection control, suggesting ongoing operational challenges despite reported corrections.

Jan 14, 2025Routine
12
0345ModerateCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0585ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0692ModerateCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0710ModerateCorrected

Nursing and Physician Services Deficiencies

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0623MinorCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0712MinorCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Jan 3, 2024Complaint
4
0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812MinorCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Feb 22, 2023Routine
10
0521ModerateCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0689ModerateCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761MinorCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0353MinorCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712MinorCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Nov 10, 2021Routine
12
0577ModerateCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0755ModerateCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0610MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0584MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0921MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sundale Nursing Home

Organization Type

for profit

Ownership & Management

Key personnel

Anderson, ScotOfficer / DirectorBarnett, CeciliaOfficer / DirectorBerryman, JeffreyOfficer / DirectorChase, VickiOfficer / DirectorClonch, RobertOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call