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Nursing HomeMedicaid Top Rated

Sun Mar Nursing Center

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

1720 West Orange Avenue, Southwest Anaheim · Anaheim, CA 9280469 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 17 Google reviews

5
4
3
2
1
Sun Mar Nursing Center Nursing Home in Anaheim, CA — Street View
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What this means for your family

This facility is highly regarded for its ability to provide culturally competent care for Korean-speaking seniors and its effective rehabilitation programs. However, families should closely monitor discharge planning, as multiple reviewers have expressed concerns about the facility attempting to discharge patients before they are fully recovered.

Google Reviews

Google Reviews

17 reviews on Google
Families can expect high-quality, compassionate care from a staff that many reviewers describe as being like family, particularly for Korean-speaking residents. However, there are serious allegations regarding premature discharge attempts for patients with high care needs and concerns about the facility's willingness to accept certain insurance types.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Excellent rehabilitation and physical therapy services
  • Strong support for Korean-speaking residents
  • Clean and bright facility environment

Concerns

  • Attempts to discharge patients before they are medically stable (mentioned by 2 reviewers)
  • Perceived lack of inclusivity or language barriers for non-Korean speakers (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(3)'20(3)'22(1)'24(2)'26(2)

Distribution · 20 analyzed

5
12
4
1
3
1
2
0
1
6

How They Respond to Reviews

71%response rate
Generic

The owner relies heavily on a small set of repetitive templates for positive reviews, often using identical phrasing for different reviewers. While they do attempt to address negative reviews by inviting private communication, the responses lack specific resolution or personalized empathy.

Questions for Your Tour

  • 1We were so happy to see how much you engage with your online community and respond to feedback; how does that culture of communication translate to how you interact with families daily?
  • 2Since we know the facility is very supportive of Korean-speaking residents, what steps are taken to ensure that non-Korean speaking residents also feel fully included and understood by the staff?
  • 3With such a high CMS health inspection rating, what specific protocols do you have in place to ensure medical stability is maintained during the transition from rehab back to long-term care?
  • 4We noticed your physical therapy services are highly regarded; can you tell us more about how the rehab team works with residents to help them regain their independence?
  • 5What is the process for handling medical emergencies or changes in health status during the overnight hours?
  • 6What kind of daily activities or social events are planned to keep the residents engaged and connected with one another in the common areas?

Personalized based on this facility's data


Key Review Excerpts

My maternal and paternal grandparents for the past few years (approximately 8 years) have been in and out of this facility due to deteriorating health conditions. This facility has become like family and almost a second home

Long-term resident's family · 2025★★★★★

My mom's health condition is a roller coaster but the amazing quality of care at Sun Mar is remarkably consistent and dependable.

Long-term resident's family · 2025★★★★★

He couldn't walk when he got there, but the staff took such good care of him and got him standing and walking again.

Rehab patient's family · 2020★★★★★
Source: 17 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.59hrs
78%
Registered nurses for medical care
Total Nursing
4.25hrs
OK
All nurses + aides combined
Staff Turnover
17%
Lower is better (< 30% = good)
RN Turnover
0%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

17

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
19.5%
CA
13.7%
Orange
12.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility2.7%
Better than Avg
Here
2.7%
US
19.4%
CA
10.7%
Orange
9.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
15.5%
CA
11.7%
Orange
9.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility2.8%
Better than Avg
Here
2.8%
US
14.4%
CA
10.4%
Orange
9.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
12.1%
CA
7.0%
Orange
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.9%
Better than Avg
Here
5.9%
US
15.3%
CA
10.5%
Orange
9.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.8%
CA
93.2%
Orange
94.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
81.8%
CA
94.2%
Orange
95.4%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
CA
1.5%
Orange
1.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Near state avg (15.4)
3 complaint-triggered

Sun Mar Nursing Center has 32 deficiencies across four surveys, with two complaint-triggered by families reporting issues with equipment safety and medical records. The facility shows recurring problems with fire safety systems, medication management, and food safety that persist across multiple inspections from 2022 to 2025. While all deficiencies have correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration during your visit.

Feb 3, 2026Complaint
1
0656Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jun 16, 2025Routine
13
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0813Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

0847Potential for harm · IsolatedCorrected

Administration Deficiencies

Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0641Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0921Minimal · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Jun 16, 2025Complaint
1
0908Minimal · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

Jul 17, 2024Routine
8
0100Potential for harm · WidespreadCorrected

Construction Deficiencies

Meet other general requirements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0032Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide primary/alternate means for communication.

Oct 13, 2023Complaint
1
0842Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Dec 20, 2022Routine
9
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Sun Mar Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

David Johnson

Chain Size

46 facilities nationwide

Chain avg rating: 3.2/5 · Rank 8 of 45 (Best)

Ownership & Management

Owners

Sun Mar Healthcare, INC

Owner · Organization

100%

Key personnel

Johnson, FrankOfficer / DirectorSun Mar Healthcare, INCManagerSun Mar Management ServicesManagerDehghanmanesh, AdrianManagerFarrales, MaryManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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