Summit at Sunland Springs, the

Based on record review and interview, the manager of an assisted living center who contacted an emergency responder on behalf of a resident failed to provide to the emergency responder a written document that included all required documentation, for two of two applicable residents sampled. Findings include: 1. A review of R1's medical record revealed an incident report dated January 27, 2024. The incident report revealed R1 had an accident, emergency, or injury, the facility contacted an emergency responder, and R1 was taken to the hospital. However, the documented information provided to the emergency responder did not include the following: -The reason or reasons the emergency responder was requested on behalf of R1; -The name, address and telephone number of the resident's current pharmacy; -The point-of-contact information for the assisted living center, including the cell phone number and email address; and -A copy of R1's health insurance portability and accountability act (HIPAA) release authorizing a receiving hospital to communicate with the assisted living center to plan for R1's discharge. 2. A review of R2's medical record revealed an incident report dated January 27, 2024. The incident report revealed R2 had an accident, emergency, or injury, the facility contacted an emergency responder, and R2 was taken to the hospital. However, the documented information provided to the emergency responder did not include the following: -The reason or reasons the emergency responder was requested on behalf of R2; -The name, address and telephone number of the resident's current pharmacy; -The point-of-contact information for the assisted living center, including the cell phone number and email address; and -A copy of R2's health insurance portability and accountability act (HIPAA) release authorizing a receiving hospital to communicate with the assisted living center to plan for R2's discharge. 3. In an interview, E1 reported E1 was familiar with this statute; however, E1 had not yet updated the facility documentation to include the required information.