Summerford Health and Rehab, LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 155 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (5 vs median 3.0)
- High staff turnover (62%)
- High RN turnover (54%)
Below average in AL · Below recommended RN staffing · $25,568 in fines
What this means for your family
While Summerford is frequently praised for its cleanliness and effective rehab therapy, the recent increase in reports regarding dangerous understaffing is a significant red flag. Before choosing this facility, I strongly recommend you ask management for their current staff-to-patient ratios for both day and night shifts and observe the floor during a weekend visit.
Google Reviews
Google Reviews
155 reviews on Google“Summerford Health and Rehab receives high praise for its cleanliness, friendly staff, and effective rehabilitation services, with many families noting that their loved ones felt well-cared for. However, there is a recurring pattern of concern regarding staffing levels, with several reviewers reporting that the facility is dangerously understaffed, leading to delays in basic care and hygiene.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Attentive and compassionate nursing staff
- Effective rehabilitation therapy team
- Welcoming and helpful administrative/admissions staff
Concerns
- Chronic understaffing leading to delayed care (mentioned by 6 reviewers)
- Inadequate hygiene and assistance with basic needs (mentioned by 3 reviewers)
- Poor communication regarding patient care and transitions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 157 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve the daily experience for residents?
- 2With a facility capacity of 216, how do you ensure that staff members are consistently available to assist with personal hygiene and basic daily needs in a timely manner?
- 3Given the recent focus on staffing levels in your health inspections, what specific steps are you taking to ensure residents receive prompt attention throughout the day and night?
- 4Could you walk me through your communication process for keeping families updated on changes in a loved one's health status or care transition?
- 5What does a typical daily activity schedule look like for residents who are looking to stay engaged and social within the community?
- 6How is your medical team structured to handle urgent care needs or sudden changes in a resident's condition during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“The rehab personnel worked with my grandmother until she was ready to come home . She left there better than before really !”
“The facility is old, but very well maintained and clean! Before getting admitted at Summerford, mom was at a different facility that was poorly kept and understaffed and I was concerned about the care she was receiving. I have no worries now and know she is getting quality care every day.”
“They are staffed DANGEROUSLY low. I am actually concerned as to how they have been able to keep the doors open with this little amount of staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
6
measures
3
measures
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaint reports leading to 5 deficiencies, including serious concerns about resident abuse protection and nursing staffing adequacy in 2024. The facility has recurring issues with fire safety systems, accident prevention, and care planning that span multiple years but appear corrected after each survey. While all deficiencies show correction dates, the pattern of repeated problems in safety systems and the recent complaint-driven findings about abuse protection warrant careful consideration during your visit.
Apr 24, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Sep 15, 2023Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Sep 15, 2023Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Nov 7, 2019Routine8
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Sep 26, 2018Routine2
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Federal Penalties
Fine
Apr 24, 2024
$6,027
Fine
Apr 24, 2024
$8,260
Fine
Apr 24, 2024
$11,281
Ownership & Operations
Who Operates This Facility
Summerford Health and Rehab, LLC
for profit
Ownership & Management
Owners
Sf Soco Holdings LLC
Owner · Organization
Sfl Holdco LLC
Owner · Organization
Sfk Holdco LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
155 reviews from families & visitors
Official Website
Visit summerfordrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.