Falkville Rehabilitation and Healthcare Center
On Medicare Special Focus status, a serious quality warning. Visit in person and ask tough questions before deciding.
based on 47 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Special Focus Facility (under heightened CMS scrutiny)
- Abuse citation on record
- Low overall rating (1/5 stars)
- Above-median deficiencies (20 vs median 3.0)
- High staff turnover (52%)
Bottom 25% in AL · Below recommended RN staffing · Above recommended total nurse staffing · Worst in VENZA CARE MANAGEMENT chain · $108,343 in fines · Special Focus Facility (CMS) · Abuse citation
What this means for your family
Falkville Rehabilitation and Healthcare Center has seen significant improvements in facility aesthetics and staff engagement, making it a strong candidate for rehab. However, families of residents with complex dementia should be cautious and ask specifically about the facility's discharge policies and communication protocols to ensure their loved one's needs are consistently met.
Google Reviews
Google Reviews
47 reviews on Google“Falkville Rehabilitation and Healthcare Center receives high praise for its compassionate staff, recent facility upgrades, and effective rehab services. However, some families report significant concerns regarding administrative communication, inconsistent care for dementia patients, and poor telephone service.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive nursing and care staff
- Recent facility and aesthetic upgrades
- Effective rehabilitation therapy programs
- Engaging resident activities and events
Concerns
- Poor telephone and administrative communication (mentioned by 3 reviewers)
- Inconsistent care or discharge practices for dementia/memory care patients (mentioned by 2 reviewers)
- Staff apathy or lack of interest in patient care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has undergone some recent aesthetic upgrades; could you show me how those improvements have impacted the daily living environment for residents?
- 2Since communication is so vital for our peace of mind, what is the best way for families to stay updated on their loved one's care, and who is our primary point of contact for administrative questions?
- 3Given the specialized needs of residents in memory care, what specific training or protocols does your team follow to ensure consistent, high-quality support for those individuals?
- 4I see that your rehabilitation therapy programs are highly regarded; could you walk us through how you tailor these sessions to meet a resident's specific health goals?
- 5When a medical concern or emergency arises, what is your internal process for assessing the situation and notifying family members promptly?
- 6I appreciate that your team actively engages with feedback online; how do you use that input to improve the day-to-day experience for your 116 residents?
Personalized based on this facility's data
Key Review Excerpts
“The place doesn't have that nursing home smell , the staff is really friendly and the house keeping is doing really great , The rehab facility is awesome ,the nurses and staff are really good”
“The changes that has been made to the building, Rehab, public area and some rooms looks amazing. The care our mother gets is wonderful. We walk down the hall and most everyone calls her name.”
“Elderly parent with Vascular Dementia admitted for brief SNF stay. Dayshift staff seemed completely uninterested in patient care. Nightshift only marginally better. Food is awful.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning complaint patterns with 11 family-reported deficiencies, including serious issues around abuse prevention and emergency response that triggered multiple complaints in 2024. The most recurring problems involve fire safety systems, resident protection from abuse and neglect, and dietary services. While all deficiencies show correction dates, the facility continues to struggle with fundamental safety requirements across recent surveys, suggesting ongoing operational challenges families should carefully consider.
Sep 2, 2025Routine28
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Nursing and Physician Services Deficiencies
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Give residents a notice of rights, rules, services and charges.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Sep 2, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
May 2, 2024Complaint9
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Sep 26, 2019Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Aug 30, 2018Routine3
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Federal Penalties
Fine
Sep 2, 2025
$56,472
Fine
May 2, 2024
$90,143
Payment Denial
May 2, 2024
7-day denial
Ownership & Operations
Who Operates This Facility
Falkville Rehabilitation and Healthcare Center
for profit
Chain Affiliation
Venza Care Management
22 facilities nationwide
Chain avg rating: 2.5/5 · Rank 20 of 21 (Worst)
Ownership & Management
Owners
Alabama Snf Operations Holdings LLC
Owner · Organization
AL Snf Associates LLC
Owner (parent company) · Organization
AL Snf Associates Trust
Owner (parent company) · Organization
AL Snf Holdings LLC
Owner (parent company) · Organization
AL Snf Holdings Trust
Owner (parent company) · Organization
Ch Alabama Holdings LLC
Owner (parent company) · Organization
Cw Alabama Holdings LLC
Owner (parent company) · Organization
M Melb Opco LLC
Owner (parent company) · Organization
M Melb Opco Trust
Owner (parent company) · Organization
Ms Alabama Holdings LLC
Owner (parent company) · Organization
S Melb Opco LLC
Owner (parent company) · Organization
S Melb Opco Trust
Owner (parent company) · Organization
Ss Alabama Holdings LLC
Owner (parent company) · Organization
Herzka, Yisroel
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Strauss, Susan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
47 reviews from families & visitors
Official Website
Visit falkvillerehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.