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Nursing HomeMedicaid

Suites at Someren Glen Care Center, the

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

5000 E Arapahoe Rd, Centennial, CO 80122109 bedsLicensed & Active
Source: CO CDPHE — view official record
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 154 Google reviews

5
4
3
2
1
Suites at Someren Glen Care Center, the Nursing Home in Centennial, CO — Street View
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What this means for your family

Someren Glen offers a clean, modern environment with a highly regarded therapy team, making it a strong candidate for rehabilitation. However, families should be aware of reports regarding slow response times to call lights; we recommend asking management about current staffing ratios and how they ensure timely assistance for residents with high care needs.

Google Reviews

Google Reviews

154 reviews on Google
Someren Glen is generally praised for its clean, modern facilities and a staff that many families describe as compassionate, professional, and welcoming. However, a recurring theme in negative reviews involves concerns about staffing levels, specifically regarding slow response times to call lights and inconsistent communication during transitions or medical emergencies.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean9.0Activities9.0Meds4.0Memory8.0Comms5.0ValueN/A

Strengths

  • Clean, modern, and well-maintained facility
  • Compassionate and friendly nursing and support staff
  • Effective physical therapy and rehabilitation programs
  • Strong communication and helpfulness from marketing and administrative teams

Concerns

  • Slow response times to call lights (mentioned by 6 reviewers)
  • Inconsistent or poor communication regarding medical status/medications (mentioned by 4 reviewers)
  • High staff turnover impacting continuity of care (mentioned by 3 reviewers)
  • Inadequate dietary options (specifically gluten-free) (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(3)'19(2)'21(1)'23(23)'25(31)'26(17)

Distribution · 137 analyzed

5
110
4
13
3
0
2
2
1
12

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how well-maintained and modern the facility looks; how do you ensure this level of cleanliness is consistent across all resident rooms?
  • 2We noticed the administrative team is very responsive to feedback; how does that communication style extend to the daily updates provided to families regarding a resident's medical status?
  • 3With the high staffing rating you have, how do you manage call light response times during the night shifts to ensure residents aren't waiting long for assistance?
  • 4Could you tell us more about how the medication management process works to ensure there are no inconsistencies in daily dosages?
  • 5What kind of variety is available in the dining program, and how well can you accommodate specific dietary needs like gluten-free options?
  • 6How does the physical therapy team work with residents to help them regain independence and participate in daily facility activities?

Personalized based on this facility's data


Key Review Excerpts

The staff in the Evergreen memory care wing are some of the most kind, patient, compassionate and attentive service hearted people the world has to offer.

Memory care family member · 2024★★★★★

The staff is great and works very hard but it seems like they are spread too thin.

Family member · 2025★★★★

My dad received extra attention when I asked and their food is excellent which is so important in their healing journey.

Rehab patient's family · 2025★★★★★
Source: 154 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
4.39hrs
OK
All nurses + aides combined
Staff Turnover
50%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

5

measures

Worse Than Avg

8

measures

Mixed Results

4

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility73.0%
Worse than Avg
Here
73.0%
US
93.4%
CO
93.6%
Arapahoe
96.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility24.5%
Worse than Avg
Here
24.5%
US
14.4%
CO
13.8%
Arapahoe
11.7%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.2%
Worse than Avg
Here
32.2%
US
19.4%
CO
21.7%
Arapahoe
19.6%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.7%
Worse than Avg
Here
24.7%
US
15.3%
CO
14.4%
Arapahoe
12.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
12.1%
CO
8.5%
Arapahoe
8.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CO
94.7%
Arapahoe
94.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility31.9%
Worse than Avg
Here
31.9%
US
79.8%
CO
75.6%
Arapahoe
78.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility41.0%
Worse than Avg
Here
41.0%
US
81.8%
CO
76.3%
Arapahoe
82.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
CO
1.5%
Arapahoe
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
2penalties
Near state avg (8.8)
3 complaint-triggered
$36,446 in fines

Families filed complaint reports leading to deficiencies in 2025 involving resident rights and daily care assistance. The facility shows recurring issues with infection control (cited three times across different years), nursing staff training, and medication management. Most deficiencies appear corrected when identified, though the pattern of repeat violations in infection control and the recent complaint-triggered citations warrant discussion during any visit.

Feb 4, 2026Complaint
1
0760Potential for harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Apr 30, 2025Complaint
2
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Apr 25, 2024Routine
6
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0730Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0732Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Feb 12, 2020Routine
7
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0035Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0039Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Feb 7, 2019Routine
3
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Federal Penalties

Fine

Apr 25, 2024

$36,446

Payment Denial

Apr 25, 2024

32-day denial

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

5total
1deficiencies
Jun 20, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Apr 30, 2025Complaint
N/A0000, 0550, 0677

A survey prompted by #CO38730 and #CO39813 was completed from 4/29/25 to 4/30/25. Two deficiencies were cited. Based on observations, record review and interviews, the facility failed to ensure residents had the right to a dignified existence for one (#6) of three residents out of seven sample residents.Specifically, the facility failed to ensure Resident #6 experienced a dignified learning experience when certified nurse aide (CNA) #1 provided inappropriate redirection to the resident after the resident spilled a drink.Findings include:I. Resident #6A. Resident statusResident #6, age 70, was admitted on 2/1/25. According to the April 2025 computerized physician orders (CPO), diagnoses included unspecified dementia, severe with mood disturbances and Parkinson' s disease.The 4/17/25 minimum data set (MDS) assessment revealed the resident was unable to participate in the brief interview for mental status (BIMS) assessment. Per the staff assessment for mental status, the resident had short-term and long-term memory impairment and required substantial assistance with decisions regarding tasks of daily life. The MDS assessment revealed the resident did not display physical behaviors directed towards others.B. Resident observationOn 4/29/25 at 12:55 p.m., during observation of the lunch meal service, Resident #6 got up from her dining room chair and walked to the food preparation counter located within the common area space on the unit. Resident #6 spilled a glass of clear l.. Based on observations, record review and interviews, the facility failed to ensure residents who were unable to carry out activities of daily living (ADL) received appropriate treatment and services to maintain personal hygiene for two (#7 and #3) of three residents reviewed for ADLs out of seven sample residents. Specifically, the facility failed to offer toileting or timely incontinence care for Resident #7 and Resident #3. Findings include:I. Facility policy and procedureThe Urinary Management (UM) policy, dated December 2024, was provided by the nursing home administrator (NHA) on 4/30/25 at 7:03 p.m. It read in pertinent part, "The facility will manage urinary incontinence as part of the person-centered resident care. Treatment for urinary incontinence depends on the type of incontinence, its causes, and the capabilities of the resident."A comprehensive assessment will be completed upon move-in, change of condition and annually to determine diagnosis or reason for incontinence. Residents will be monitored through the standard MDS/RAI (minimum data set /resident assessment instrument) process. If incontinence is identified and based on the type of incontinence, a care plan will be written for incontinent residents, utilizing the appropriate interventions to achieve or maintain as much as normal urinary function as possible. The interdisciplinary team (IDT) ..

Sep 6, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Jun 24, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Jun 24, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Suites at Someren Glen Care Center, the

Organization Type

nonprofit

Ownership & Management

Owners

Christian Living Neighborhoods

Owner · Organization

Key personnel

Fralick, TraciOfficer / DirectorChilds, BryonOfficer / DirectorKeller, JayneOfficer / DirectorVitale-Aussem, JillOfficer / DirectorChristian Living NeighborhoodsManager
Source: Medicare provider data

Contact

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References & Resources

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