Public Google reviewers rate this highly and often mention compassionate, family-oriented staff. Schedule a visit to confirm the fit.
based on 13 Google reviews

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Public Google reviewers rate Sue's Loving Care highly. Reviewers highlight: compassionate, family-oriented staff, highly involved and accessible owners. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Sue's Loving Care is a small, intimate assisted living facility that receives high praise for its compassionate, family-oriented atmosphere and hands-on ownership. While most families report deep satisfaction with the personalized attention their loved ones receive, one critical review from 2016 raised concerns regarding facility conditions and restrictive visitation policies.
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Key Review Excerpts
“I feel the staff really got to know her and the owners were always involved and on top of any concerns that I had!”
“We placed our father at Sue's in the hopes he would receive the attention he needed with his illness better than a local well regarded memory care facility that did nothing for him and was really not equipped to handle the amount of patients they have.”
“At that difficult time when the decision needed to be made, Sue was there to not only be there for their loved ones, but also helped them navigate what was coming next and she and her staff treated everyone like their own family.”
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had past issues regarding the use of unauthorized medical equipment (bed rails), missing resident documentation, and incomplete CPR training for staff. However, the facility has submitted and received approval for corrective action plans to address these specific concerns.
No deficiencies are reported in this inspection record.
Resident A had bed rails attached to their bed that were not authorized in writing by a licensed physician.
Resident A, who was admitted in June 2023, did not have a resident record available for review.
No deficiencies are reported in this inspection record.
Dornan, Susan
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13 reviews from families & visitors
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MI LARA — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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