Sue's Loving Care
Families consistently rate this highly — reviewers highlight compassionate, family-oriented staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
This facility is highly regarded for its intimate, hands-on care and dedicated ownership, making it a strong candidate for those seeking a home-like environment. However, families should clarify the current visitation policies during their tour to ensure they align with your expectations, as historical feedback has pointed to potential friction in this area.
Google Reviews
Google Reviews
13 reviews on Google“Sue's Loving Care is a small, intimate assisted living facility that receives high praise for its compassionate, family-oriented atmosphere and hands-on ownership. While most families report deep satisfaction with the personalized attention their loved ones receive, one critical review from 2016 raised concerns regarding facility conditions and restrictive visitation policies.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, family-oriented staff
- Highly involved and accessible owners
- Intimate, small-scale care environment
- Personalized attention for residents
Concerns
- Restrictive visitation policies and scheduling (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how active the owners are in responding to feedback online; how does that hands-on approach translate to your daily communication with families?
- 2Given the intimate size of your home with only nine residents, how do you balance maintaining a cozy, family-oriented atmosphere while ensuring we can visit our loved one whenever it best fits our schedule?
- 3Since you offer such personalized attention, what does a typical day of engagement look like for residents to ensure they stay active and connected?
- 4With your highly involved ownership team, what is the protocol for handling medical emergencies or health changes during the evening and weekend hours?
- 5How do you coordinate with families to ensure that visitation remains flexible and convenient for everyone involved?
- 6Could you share an example of how your team tailors the daily routine to accommodate the specific personality or preferences of a new resident?
Personalized based on this facility's data
Key Review Excerpts
“I feel the staff really got to know her and the owners were always involved and on top of any concerns that I had!”
“We placed our father at Sue's in the hopes he would receive the attention he needed with his illness better than a local well regarded memory care facility that did nothing for him and was really not equipped to handle the amount of patients they have.”
“At that difficult time when the decision needed to be made, Sue was there to not only be there for their loved ones, but also helped them navigate what was coming next and she and her staff treated everyone like their own family.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The facility has had past issues regarding the use of unauthorized medical equipment (bed rails), missing resident documentation, and incomplete CPR training for staff. However, the facility has submitted and received approval for corrective action plans to address these specific concerns.
Nov 20, 2025OtherCleanReport
No deficiencies found during this inspection.
Jan 12, 2024Complaint
Resident A had bed rails attached to their bed that were not authorized in writing by a licensed physician.
Dec 4, 2023Routine
Resident A, who was admitted in June 2023, did not have a resident record available for review.
Sep 6, 2016OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Dornan, Susan
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit sueslovingcare.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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