Stoney Brook of Copperas Cove
Families consistently rate this highly — reviewers highlight compassionate and knowledgeable administrative staff. Schedule a visit to confirm the fit.
based on 34 Google reviews
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What this means for your family
This facility offers an excellent administrative team and a lovely environment for memory care. However, you must investigate recent reports of severe understaffing and hygiene lapses, as these recent issues pose a significant risk to resident safety and dignity.
Google Reviews
Google Reviews
34 reviews analyzed“Stoney Brook of Copperas Cove is highly regarded by many families for its compassionate staff and welcoming memory care environment. However, recent reviews have raised serious alarms regarding severe understaffing, hygiene issues, and medication errors. Families should weigh the long-standing praise for the administrative team against recent reports of neglectful care.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and knowledgeable administrative staff
- Inviting and peaceful memory care environment
- Engaging resident activities and outings
- Clean and well-maintained facility
Concerns
- Severe understaffing and difficulty locating nurses (mentioned by 3 reviewers)
- Issues with resident hygiene and soiled care
- Unprofessional behavior and bickering among staff (mentioned by 2 reviewers)
- Inconsistency in medication management
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about how peaceful and inviting the memory care environment is; could you tell us more about how you design that space for comfort?
- 2Since the administrative staff is so highly regarded, how do they stay involved in the day-to-day care and well-being of the residents?
- 3What specific protocols are in place to ensure medication is administered accurately and consistently every single day?
- 4How do you ensure that nursing staff are easily accessible and reachable at all times, especially during shift changes or overnight?
- 5Could you describe some of the favorite resident activities or recent outings that help keep the community engaged?
- 6What is your process for maintaining high standards of personal hygiene and daily care for residents who may need extra assistance?
Personalized based on this facility's data
Key Review Excerpts
“I had an outstanding experience with Stoney Brook thanks to Jamaica. She was incredibly thorough in explaining all of the information about the facility, the amenities. Even when we realized the community might not be the right fit for her needs, Jamaica went above and beyond”
“My mom is a very picky eater, which I told Jamaica when I first toured...mom loves the food. Both she and dad are eating much better! Dad called me yesterday because he was able to go on an outing with the guys to play pool”
“I had a loved one in this facility and on multiple occasions I’ve come to see them and they were absolutely soiled. I’ve worked in facilities before and I know how long you have to leave them for. It was severely short staffed and I couldn’t track down a nurse.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
Stoney Brook of Copperas Cove has had recent inspections resulting in one health code violation regarding food handling and older life safety violations regarding fire drills and extinguishers. All listed violations have since been marked as corrected. There are currently no active enforcement actions found against the facility.
Jun 7, 2024Routine
Health Code (1 violations)
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Jan 3, 2019Routine
Life Safety Code (2 violations)
The facility failed to ensure fire drills were conducted and documented to be in compliance with licensing standards for assisted living facilities.
The facility failed to provide and/or maintain portable fire extinguishers in compliance with licensing standards for assisted living facilities and NFPA 10.
Ownership & Operations
Who Operates This Facility
4k Housing, INC
nonprofit
LONG HILL AT TEC, LLC
LUCILLE RODRIGUEZ
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit stoneybrookseniorliving.org
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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