Stonecreek North Richland Hills
Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.
based on 66 Google reviews
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What this means for your family
This facility is currently experiencing a positive turnaround in leadership, making it a strong candidate for families seeking a beautiful and caring environment. However, because there is a history of high staff turnover and communication lapses, you should specifically ask about the current stability of the nursing team and how they handle after-hours emergencies.
Google Reviews
Google Reviews
66 reviews on Google“Families will find a beautiful, well-maintained facility with a staff that is frequently praised for being compassionate and welcoming. While recent reviews suggest a significant improvement in leadership and care quality, historical concerns regarding staff turnover, inconsistent communication, and medication errors should be addressed during your tour.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive care staff
- Beautiful and clean facility
- Professional and helpful admissions/relations team
- High-quality dining experience
Concerns
- High staff and management turnover (mentioned by 2 reviewers)
- Inconsistent communication from management (mentioned by 2 reviewers)
- Staffing shortages/overwhelmed caregivers (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 71 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, frequently mentioning specific staff members and family members by name. For negative reviews, they use a consistent template to invite direct communication via email to resolve issues privately.
Questions for Your Tour
- 1We've heard wonderful things about the dining experience here; could you tell us more about the daily meal menus and how much variety there is for residents?
- 2Since the facility is so beautifully maintained, could you walk us through how the housekeeping and cleaning schedules are managed to keep everything so pristine?
- 3With the specialized memory care certification, what specific routines or sensory activities are in place to keep residents engaged and active during the day?
- 4How does the care team handle medication management and administration to ensure everything is handled accurately and consistently?
- 5What is the best way for our family to stay in regular contact with the management team to ensure we are always up to date on our loved one's care?
- 6In the event of a medical emergency or a change in health status during the night, what are the specific protocols for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The improvement arrived with a new ED, Landon Haddox, who is a breath of</em> fresh air. He and his staff are 180 degrees away from our earliest experience at Stone Creek.”
“I was out of the country and had an emergency come up with my Dad. Jeannine with Stone creek stepped up like no other place would, helped me over the weekend (when she should be off) and made sure my Dad had a great and safe place to go.”
“The Stone Creek staff have been very welcoming and supportive. As Mom was able to decorate her apt. to her taste with familiar furniture and paintings, she felt right at home.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The most recent comprehensive inspection for StoneCreek North Richland Hills was conducted on August 30, 2022. While no formal enforcement actions were found, the inspection identified issues regarding food handling procedures and ventilation for odor-producing areas.
Aug 30, 2022Routine
Health Code (1 violations) | Life Safety Code (1 violations)
The facility failed to provide exhaust for odor-producing areas.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
Ownership & Operations
Who Operates This Facility
Vop Stonecreek North Richland Hills, LLC
for profit
CIVITAS SENIOR HEALTHCARE, LLC
VON VU-GARCIA
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
66 reviews from families & visitors
Official Website
Visit civitasseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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