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A middle-range Medicare rating. Review each component and visit in person before deciding.
based on 200 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Avir at Emerald Hills has a middle-range Medicare overall rating. Strengths include clean and well-maintained facility. Some reviewers note concerns about inconsistent nighttime staffing and slow response to call lights (mentioned by 3 reviewers). Review the health-inspection, staffing, and quality-measure components separately, then visit in person.
AVIR AT EMERALD HILLS is frequently praised for its clean, well-maintained environment and a highly professional administration and marketing team. While many families report exceptional care from nurses and therapists, there are serious, recurring allegations regarding inconsistent nighttime staffing, neglectful hygiene care, and issues with food quality.
Quality Themes
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Concerns
Rating Trends
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Distribution · 206 analyzed
The owner provides personalized responses that acknowledge specific reviewers by name and address the content of positive reviews. For negative reviews, they transition from offering direct contact information to actively addressing specific grievances and explaining operational changes.
Personalized based on this facility's data
Key Review Excerpts
“Every single staff member from the director to the receptionist to the social worker to the nurses, aides, therapists, cafeteria and business office staff made sure my father and the rest of the family were cared for physically and emotionally during what was a trying time for all of us.”
“My mom has only been there a couple weeks but it seems to be going well. She is in the locked wing due to her dementia. The nurses, staff seem very nice.”
“I did my due diligence making sure my family member was ok in here, and happy I did. I’d come in at odd hours of the night, and the elderly would be screaming for help for way long then they should have to.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
3
measures
3
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility has faced recurring serious concerns, with families filing 10 complaint-triggered deficiencies across multiple areas. The most persistent problems involve medication management, infection control, and safety hazards, with recent 2025 complaints about medication errors and abuse prevention policies. While the facility reports correcting each issue, the pattern of repeated violations in core care areas like medication safety and infection control suggests ongoing operational challenges that families should carefully consider.
Administration Deficiencies
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Jun 26, 2025
$195,946
Dallas County Hospital District
for profit
5600 DAVIS BLVD OPCO, LLC
JOHN HUNDLEY
Avir Health Group
119 facilities nationwide
Chain avg rating: 2.3/5 · Rank 52 of 90
Owners
Dallas County Hospital District
Owner · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Faigy
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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